Santander Merced - 06000 Ciudad de México
2.6/5
★
based on 8 reviews
Contact Santander Merced
| Address : | República de Uruguay 130, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 + |
| Website : | http://www.santander.com.mx/ |
| Categories : | |
| City : | CDMX |
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Miguel Bolaños on Google
★ ★ ★ ★ ★ Según abren a las 9 y ya son casi las 10 y seguimos esperando...sigan jugando con el tiempo de las personas
 As they open at 9 and it's almost 10 and we're still waiting ... keep playing with people's time
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Melk L.C. on Google
★ ★ ★ ★ ★ Pésima atención parece que les pagan para perder em tiempo, la atención fue más lenta que en todos los bancos que eh ido, mejor buscar otra sucursal
Bad attention seems to be paid to waste time, the attention was slower than in all the banks that have gone, better to look for another branch
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Ma. Joaquina Zapata on Google
★ ★ ★ ★ ★ Pesima atención, al joven de la entreda le falta un curso intensivo de atención al cliente y servicio. Su sistema siempre falla, no comprendo como funcionan, en 40 min esperando a que me atendieran llegaron mas de 10 clientes por quejas. Si por mi fuera no hubiera aperturado mi nómina con ellos
Terrible attention, the young man from the store lacks an intensive course in customer service and customer service. Their system always fails, I do not understand how they work, in 40 min waiting to be attended to, more than 10 clients arrived for complaints. If it were up to me I hadn't opened my payroll with them
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Ana gabriela Trejo on Google
★ ★ ★ ★ ★ Pésimo servicio, solo tienen a una persona en ventanilla y el tiempo para atender a un solo cliente va de 15 a 20 minutos. Muy mal servicio
Terrible service, they only have one person at the window and the time to serve a single customer ranges from 15 to 20 minutes. Very bad service
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David Villarreal on Google
★ ★ ★ ★ ★ Pésimo servicio; es tan lento que pensé que estaba en el centro de copiado de Office Depot.
Hay uno o dos ejecutivos que tardan hooooras con cada asunto. Desconozco si sea falta de capacitación o incompetencia, pero les urge mejorar todo su sistema de atención a clientes.
Terrible service; it's so slow I thought I was at the Office Depot copy center.
There are one or two executives who take hours with each issue. I do not know if it is lack of training or incompetence, but they urgently need to improve their entire customer service system.
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No name on Google
★ ★ ★ ★ ★ Son unas ratas! Quise sacar una nómina, para que me depositen del trabajo, y forzosamente te hacen comprar un seguro, el seguro cuesta $160 mensuales, al principio me dijeron que había que pagar por el plástico, pero al final de cuentas es para pagar ese mugroso seguro, para que les salga comisión a los ejecutivos, alguien sabrá a qué número puedo reportar este tipo de fechorías!
They are rats! I wanted to get a payroll, so that they deposit me from work, and they forcefully make you buy insurance, the insurance costs $ 160 a month, at first they told me that you had to pay for the plastic, but at the end of the day it is to pay that filthy insurance, for executives to get commission, someone will know to what number I can report this type of misdemeanor!
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gada0256 on Google
★ ★ ★ ★ ★ Yo fui el 23 y me tarde mas o menos una hora en ser atendido en ventanilla, según porque estaba lento el sistema
I went on the 23rd and it took me about an hour to be seen at the window, depending on why the system was slow
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Walter Delgado on Google
★ ★ ★ ★ ★ Due to the pandemic getting to the bank is hard, majority of the streets are closed
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