Santander - 66450 San Nicolás de los Garza

Terrible service, slow and tactless to customer service, distracted executives (with cell phone in hand ignoring the customer) the processes make them super expensive (I waited 1 hour and a half and they did not solve anything). The worst attention of all the banks that I have gone, I do not recommend it

The branch has very very little parking usually in the afternoon if it has a lot of people and the parking is chaos because it is right at a traffic light so if you come from nogalar and grab barragán and the side you have to be lucky that it is not there I fill the traffic light so they can let you park

Terrible service, I had them in a better concept in terms of customer service but today I had a bad experience. I went to open a payroll account that my company sent me to open. I spent 1 hour waiting for when it was almost my turn, a bank employee who was at the entrance told me that they only open 5 accounts a day and there were no more ... But on the other hand I was passing to other customers who were going other operations. We got out of line 3 people. Terrible service, I could almost swear that it is discrimination since as we are not clients and a payroll opening does not earn them interest, that is why they do not mind serving us in the same way as those who are already clients and consume other services. The only thing the clerk could tell me after he saw me upset, he said- come tomorrow at 1 hour before we open so I can catch up! What a bad service from Santander. Now they blame the covid situation and thereby excuse themselves from everything.

HORRIBLE!! ALWAYS SLOW, LACK OF STAFF, AND THE ONE WHO IS SUPER RELAXED AS IF THERE WERE NO PEOPLE WAITING, TALKING ABOUT THEIR EXERCISE ROUTINE, FOOD OR ANY THEME LESS THE ONE THAT THEY SHOULD HAVE, I HAVE 50 MIN WAITING AND ONLY ONE PERSON IN FRONT OF ME, THAN TMB IS WAITING. HORRIBLE!!

I took more than an hour for an executive to attend to me and when it was my turn a lady arrived with a gift and they began to talk well and even accompanied another executive. Terrible service.

They advertise a service on their website, I go to the bank to purchase it, they make me wait 30 minutes, to tell me that they no longer offer such a service

Terrible service, it takes hours and that there are not even people

It is sad that they are not very helpful in these banks, being too Empathetic, an hour ago today, Friday, April 8, a co-worker wanted to change his check at Suc Barragan y topo chico, the person at the entrance demanded that he get his cell phone and scan the code to enter the bank, my colleague barely has a simple cell phone, he didn't even know what the code was and told him that he can't, so go away, and he mentioned that he pass the sig to the till