Santander - 11560 Ciudad de México
2.1/5
★
based on 8 reviews
Contact Santander
| Address : | Calz. Gral. Mariano Escobedo 353-A, Polanco, Lomas de Chapultepec, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 + |
| Website : | https://www.santander.com.mx/ |
| Categories : |
Bank
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| City : | CDMX |
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Yan Cho on Google
★ ★ ★ ★ ★ 은행은 경찰서나 군부대가 아니다. Gerente Ejecutivos 모두가 딱딱하고 거만하다. 대출을 받으러 간 것도 아니고 다만 거래 내역을 확인하고 싶은데 기다리는 사람의 순서도 없고 어디에서 기다려야 할지도 알숭 없다 은행도 돈으로 장사하는 영업인데 손님을 고객으로 정중하게 대하는 자세가 필요하다. 개선이 필요하다 직원들이 고객을 무시한다 멕시코가 발전하려면 제발 고쳐야 한다 가끔 창구에 있는 담당자가 친절하게 대하는 경우가 있지만 대개는 불친절한 것이 이 은행 직원들의 업무 자세이다. 몇년동안 이 지점을 거래하고 이용하다가 결국 다른 지점으로 옮겼다 그곳은 그렇지 않았다
 The bank is not a police station or military unit. Gerente Ejecutivos Everyone is hard and arrogant. I did not go to get a loan, but I want to check the transaction details, but there is no order of waiting people, and I don't know where to wait. The bank is also a business that sells money, so I need to treat customers with respect. Needs Improvement Employees Ignore Customers Mexico Needs To Fix To Develop Sometimes the clerks at the counter are friendly, but most of them are unfriendly. After trading and using this branch for several years, it eventually moved to another branch.
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Avner Ojeda on Google
★ ★ ★ ★ ★ Excelente servicio, sucursal amplia, cuenta con dos cajeros y uno de depósito, no tiene estacionamiento.
Excellent service, large branch, has two ATMs and one deposit, does not have parking.
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Ivan Galvan on Google
★ ★ ★ ★ ★ Pésimo Servicio. primero te registras y esperas como 30 minutos para que te atiendan...Fui a solicitar una reposición de tarjeta, y me dijeron que invariablemente tenía que hacer llamada a "superlínea".. que en realidad fué una "super espera"...(otros 20 minutos escuchando la grabadora)....finalmente me dieron un folio para recibir la tarjerta...y cuando regresé a la sucursal, me dijeron que no tenían plásticos... pido una cita para cuando les lleguen los siguientes plásticos y me dicen que no saben cuando les llegarán......
Terrible service. First you register and wait for 30 minutes to be served ... I went to request a replacement card, and they told me that I invariably had to make a call to "superline" ... that it was actually a "super wait" ... (another 20 minutes listening to the recorder) .... finally they gave me a folio to receive the card ... and when I returned to the branch, they told me they didn't have plastics ... I ask for an appointment when the next plastics arrive and they tell me they don't know when they will arrive ......
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Angélica Barron on Google
★ ★ ★ ★ ★ Pésima atención y servicio en esta sucursal.
No tienen emisión de ticket para visualizar el tiempo de espera en ventanilla y mucho menos para atención de los "ejecutivos". Hoy la persona que parece ser la subdirectora de la sucursal fue descortés y tajante. Abrí mii cuenta hace menos de un mes ahi y ya estoy arrepentida.
Terrible attention and service in this branch.
They do not have ticket issuance to visualize the waiting time at the window and much less for the attention of the "executives". Today, the person who seems to be the deputy director of the branch was rude and blunt. I opened my account less than a month ago and I am already sorry.
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Lenia Amaranta Rosas Brugada on Google
★ ★ ★ ★ ★ Me dijeron que viniera a esta sucursal con mi INE y tarjeta y un comprobante de domicilio, me formó para que me ayuden con mi asunto y me mandan al área de arriba de nóminas. Un muchacho mal encarado me pide que sin formarme pida mi numero de cuenta. Pregunto en Subdirección si me pueden ayudar y me mandan a formarme. Parece como si a proposito quidieran que uno diera vueltas. A excepción de una ejecutiva muy eficiente, parece como si me estuvieran haciendo un favor al atenderme. Pesimo. Ahora entiendo por que tienen 2 de calificación
They told me to come to this branch with my INE and card and a proof of address, he trained me to help me with my matter and send me to the area above payroll. A poorly faced boy asks me without asking for my account number. I ask in Subdirectorate if they can help me and send me to train. It seems as if they purposely want you to go around. Except for a very efficient executive, it seems as if they are doing me a favor by serving me. Appalling. Now I understand why they have 2 rating
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J F on Google
★ ★ ★ ★ ★ Muy mala atención, las empleadas ejercen actos de discriminacion por el aspecto de las personas principalmente la subdirectora, me dejo esperando cerca de 2 horas, se metió a desayunar en él área de cajas y no volvió a salir hasta que me queje fui atendido. Por cierto llegan personas sin turno para abrir cuentas e indican que hicieron cita para que las atendieran y pasan antes de los que tienen turno, la persona de la entrada poco amable al parecer no entienden que prestan un servicio a los clientes.
Very bad attention, the employees exert acts of discrimination because of the appearance of the people, mainly the deputy director, she left me waiting for about 2 hours, went to have breakfast in the checkout area and did not come out again until I complained, I was treated. By the way, people arrive without a turn to open accounts and indicate that they made an appointment to be attended to and pass before those who have a turn, the unfriendly person at the entrance apparently does not understand that they provide a service to customers.
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Any Manzano on Google
★ ★ ★ ★ ★ 0 profesionales, cancela una cuenta hace un año y que siempre no! Y me cobraron + de $2200 de comisiones. Santander apestas
, 0 recomendable!
0 professionals, cancel an account a year ago and not always! And they charged me + than $ 2200 in commissions. Santander you suck
, 0 recommended!
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Alan Daniel Rangel Medina on Google
★ ★ ★ ★ ★ En mi caso, la atención fue bastante bien, fueron amables y sobretodo pudieron hacer un trámite donde en mi sucursal de orígen no pudieron dar solución. No sueles encontrar mucha gente y el director de la sucursal es una excelente persona
In my case, the attention went quite well, they were friendly and above all they were able to carry out a procedure where in my branch of origin they could not give a solution. You don't usually find many people and the branch manager is a great person
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