Santander - 77710 Playa del Carmen

1.5/5 based on 8 reviews

Contact Santander

Address :

30 Avenida Nte. 101, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Phone : 📞 +98877
Website : https://www.santander.com.mx/
Categories :
City : Q.R.

30 Avenida Nte. 101, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
K
Kai Kirk on Google

If you want to waste a day in a boring place, this is it! Lines that take 45-90+ mins are pretty typical.
E
Ed Noriega on Google

Banks in general, suck. This one excels at it. Too few characters to elaborate. If possible, avoid at all costs. If not possible, my condolences.
M
Maria Io on Google

The bank machine took a credit card, and nobody won’t to help, just said block your card and go home....
M
Markus Dunklau on Google

Used their ATM with my international Creditcard. ATM was keeping my card and money and left me with nothing. When going to this bank to get service, I came 1 minute after opening hours and explained my emergency citation. The women that was working did not let me in anymore, refused me to give me her name, did not let me talk with someone in a superior position and told me to come back Monday. Money was not in my bank account anymore and they just did not care at all. WORST BANK WORLDWIDE!
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Oscar Neuman on Google

The line for this (and probably every other bank in Playa) starts forming outside long before the bank opens. Sign the book when you walk in and then prepare to wait. Banks in Mexico are generally pathetic for customer service. There are tons of people (often literally) waiting for a few tellers and a few 'executives'. Why can't they hire more people? They are making a fortune and offering abysmal service. A Mexican bank would not survive one day in the US with such poor service. In this bank's favor, I will say that when it was FINALLY our turn, our banker was friendly and courteous and even spoke some English. You're going to have to wait hours at any bank - might as well choose a bank where you get friendly service after all that waiting...
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Tali Engelen on Google

After calling 12(!) times they finally picked up their phone, very rude to answer. I had one simple question that could easily be answered over the phone, as they are to lazy to look up what I need they just told me to go wait in line. Have to waste 4 hours of my day standing in line. HORRIBLE HORRIBLE service.
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Ricardo Gutierrez Soto on Google

I had a great experience here, went in with one of the managers named Denisse and she helped me with the paperwork that I needed plus was very nice and welcoming, definitely the best experience I’ve ever had on a Santander Bank!
K
Kameron - on Google

Wow. Canadians and foreigners beware. This bank has a dirdy 6% fee on the funds you withdraw plus another 30 peso service charge. I decided to proceed with the withdrawal because the Scotia on 10th was equally scumy. If by some miracle you are north of the highway, hit the Banco Azteca by the America Mall.

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