Santander Select Pabellón Cuemanco - 14330 Tlalpan
2.2/5
★
based on 8 reviews
Contact Santander Select Pabellón Cuemanco
Address : | Cañaverales 222, Coapa, Granjas Coapa, Tlalpan, 14330 Tlalpan, CDMX, Mexico |
Phone : | 📞 +987 |
Website : | http://www.santander.com.mx/ |
Categories : |
Bank
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City : | CDMX |
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Sofía Vargaas on Google
★ ★ ★ ★ ★ No solucionaron el problema a la reposición de robo a mi tarjeta, ni cancelaron mi tarjeta cuando me la robaron y teniendo el seguro. Lo único que me dijeron fue que escaneara todas las copias de bauchers que está persona había generado con el uso de mi tarjeta y enviarlo a un correo electrónico para que pudieran solucionar el problema. Ese día se junto hasta el gerente de la sucursal con sus trabajadores para explicarme esa situación, la impresión que tuve fue que no supieron qué hacer y me mandaron a la ching*** diciendo que contacted a un correo electrónico que sepa la madre a qué departamento se está contactando.
Gracias a ese día, no cuento con tarjeta de Santander y preferí cancelarla. En mi caso, me generan problemas. También se la tragaba el cajero automático y en una ocasión el banco la retuvo y no querían darmela. Me tenían de sucursal en sucursal debido a que en ninguna de las sucursales se ubicaba mi tarjeta. El personal es malo, no sabe qué está haciendo.
Es el banco más feo que he conocido en cuanto al servicio. Creo que me robaron más que ayudarme a ahorrar.
They did not solve the problem by replacing theft of my card, nor did they cancel my card when it was stolen and with insurance. The only thing they told me was to scan all the copies of bauchers that this person had generated with the use of my card and send it to an email so that they could solve the problem. That day, the branch manager met with his workers to explain that situation, the impression I had was that they did not know what to do and they sent me to the *** saying that I had contacted an email that the mother knows what department is being contacted.
Thanks to that day, I don't have a Santander card and I preferred to cancel it. In my case, they cause me problems. It was also swallowed by the ATM and on one occasion the bank withheld it and they did not want to give it to me. They had me from branch to branch because my card was not located in any of the branches. The staff is bad, they don't know what they are doing.
It is the ugliest bank I have ever known in terms of service. I think they stole more than helping me save.
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Antonio Cruz on Google
★ ★ ★ ★ ★ Soy cliente del banco y como siempre es un pésimo servicio como en todos los Santander, los asesores se la pasan platicando y no respetan los turnos, la chica q atiende pasa a conocidos sin formarse y se la pasa platicando por teléfono. El
resto de los asesores solo se la pasan dando vueltas y te ponen mala cara si preguntas algo y te responden de manera déspota.
La atención en cajas es rápida y fluida cuando están los 3, pero regularmente solo esta atendiendo 1.
La cuestión de seguridad es nula la mayoría se la pasa hablando por celular (incluyendo a cajeros y asesores) a pesar de q esta PROHIBIDO, sin que nadie les diga absolutamente nada.
Si vienes a comprar al supermercado no te confíes de esta sucursal, ya que la abren cuando quieren, pueden pasar días sin abrir.
I am a customer of the bank and as always it is a lousy service as in all Santander, the advisers spend their time talking and do not respect the shifts, the girl who attends goes to acquaintances without training and spends talking on the phone. He
The rest of the advisers just hang around and make a bad face if you ask something and they respond to you in a despotic way.
The attention in boxes is fast and fluid when all 3 are there, but regularly only 1 is attending.
The security issue is null, most of them spend it talking on the cell phone (including ATMs and advisers) despite it being PROHIBITED, without anyone telling them absolutely nothing.
If you come to buy at the supermarket, do not trust this branch, since they open it when they want, they can go days without opening.
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Peter Cortes on Google
★ ★ ★ ★ ★ Nepotismo!! Los ejecutivos atienden a sus conocidos primero, no se respetan turnos. Demasiado tiempo de espera...
Nepotism!! Executives attend to their acquaintances first, shifts are not respected. Too long to wait ...
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Eduardo Baca on Google
★ ★ ★ ★ ★ La peor sucursal de santander, desde que pusieron a la nueva encargada titular de la sucursal, una persona nada amable y prepotente hasta cierto punto.
The worst branch in Santander, since they put the new head of the branch in charge, a person who is not friendly and arrogant to a certain extent.
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Salvador Macías on Google
★ ★ ★ ★ ★ Es un banco el cual al pasar los años no sabe del valor del tiempo de sus clientes y usuarios, pésimo servicio muy lento extremadamente lenta la atención con poca gente bar tardan mucho tiempo, si vienes a este banco prevé que tardaras más de una hora por un servicio
It is a bank which, over the years, does not know the value of the time of its clients and users, terrible service, very slow, extremely slow, attention with few people, bar, takes a long time, if you come to this bank, expect it to take more than an hour for a service
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Christiane Pizarro on Google
★ ★ ★ ★ ★ Pésimo servicio y atención . La chica que te recibe me barrió por el hecho de venir con mi casco y eso que soy de medio ambiente y no soy albañil ( imagínense a con los albañiles ). No viene desde hace una semana el ejecutivo y no tiene su contacto, es decir no son capaces de dar solución para mi nómina .
Terrible service and attention. The girl who receives you swept me away for coming with my helmet and that I am from the environment and I am not a bricklayer (imagine with the bricklayers). The executive has not come for a week and does not have his contact, that is, they are not able to solve my payroll.
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MARIA ISABEL MARIN VARGAS on Google
★ ★ ★ ★ ★ Pésimo servicio, la directora y ejecutivos son muy déspotas, yo les aconsejo que reporten a condusef por el mal manejo y mala atención. Ya realice mi queja, tendré que resolver por medio de condusef ante al incompetencia del personal de esta sucursal.
Terrible service, the director and executives are very despotic, I advise you to report to condusef for poor management and poor attention. I already made my complaint, I will have to resolve through condusef due to the incompetence of the staff of this branch.
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Angel Martínez on Google
★ ★ ★ ★ ★ Decepcionado del servicio de los ejecutivos, no les intereso ayudarme, me derivaron a la Superlinea, dónde me dijeron que en sucursal deberían resolverlo.
Me hicieron sacar un nuevo ticket.
Me tomo casi 2 horas realizar 2 trámites, y uno de ellos quedó incompleto, tuve que ir a otra sucursal, dónde amablemente me ayudaron y se resolvió.
Disappointed in the service of the executives, they were not interested in helping me, they referred me to the Superlinea, where they told me that the branch would have to solve it.
They made me get a new ticket.
It took me almost 2 hours to carry out 2 procedures, and one of them was incomplete, I had to go to another branch, where they kindly helped me and it was resolved.
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