Santander sucursal Ágil - 40 no. Int. PB Supermanzana 20 Centro

Slow, tedious... in conclusion, any procedure here is exasperating. It is a very inefficient branch. Too bad it's such a good location.

I have to put a star, but it doesn't deserve any, the bank is bad, but the Av Tulúm branch is without a doubt the worst, terrible attention from the employees, they are rude, not very empathic. I hope I never have to go back!

Super bad attention from the person who receives you to give a turn sucker more than anything

Terrible attention, there are never shifts, there is never an advisor, supposedly the type who receives. I have never been able to carry out a procedure in this branch. That poor and to be in the location that it is. ?

FATAL SERVICE, they give you so many obstacles with the paperwork and not only me, but also the other clients and apart from despots in the way they address the client, I am from 10 a.m. I'm here to open a payroll account and I can't believe I've been here for almost 6 hours. There was a girl wearing an hr. Waiting, she had already had her turn according to the screen and an executive comes out to tell another client to enter the cubicle whose turn it was for her, to which she exclaims "what if they don't follow the shift?" And the executive replies despotically a "NO!" I also realized that they are not trained to solve the problems and doubts of the clients since I saw that the clients went from cubicles to cubicles to see who could solve the problem, how inefficient this branch is and I do not know what was up with executives who They were playing their cell phone, something that is not allowed in other institutions, but well, the policies of each bank are different. But hey, later they talk to you to offer you services and for the aforementioned reasons, customers better opt for other banks.