Santander - 03650 Ciudad de México
2.4/5
★
based on 8 reviews
Contact Santander
| Address : | Av. Cuauhtémoc 1126, Letran Valle, Benito Juárez, 03650 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +7 |
| Website : | https://www.santander.com.mx/ |
| Categories : |
Bank
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| City : | CDMX |
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Beatriz Corral on Google
★ ★ ★ ★ ★ En general buen trato pero son lentísimos imposible casi una hora para cuatro personas. Casi siempre está solo y cuando se les junta un par de personas no agilizan... puff
 In general good treatment but they are very slow impossible almost an hour for four people. He is almost always alone and when they are joined by a couple of people they do not speed up ... puff
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eduardo huchim on Google
★ ★ ★ ★ ★ La sucursal tuvo una remodelación muy amplia hace poco (abril 2017) y no le importó trabajar hasta la madrugada con mucho ruido provocando alteraciones de sueño y salud en los vecinos. Santander no cumple con su responsabilidad social.
The branch had a very extensive renovation recently (April 2017) and did not mind working until dawn with a lot of noise causing sleep and health disturbances in the neighbors. Santander does not fulfill its social responsibility.
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América Aranzazu on Google
★ ★ ★ ★ ★ Pocos lugares en el estacionamiento por remodelación
Few parking spaces due to renovation
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Rye martinez on Google
★ ★ ★ ★ ★ Tardan demasiado en atender y no cirdial s los de caja
They take too long to attend and they do not cirdial s the cash
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Julio Moran on Google
★ ★ ★ ★ ★ Solía ser una pequeña, pero eficiente sucursal. Desde hace aproximadamente un año cambiaron personal y ahora es LA PEOR. Acabo de ir por una simple reposición de tarjeta, estaba prácticamente vacía (pensé que era el momento adecuado), me dieron un número, una de las ejecutivas se tardó 20 minutos con un cliente, mientras la otra atendió a una señora que simplemente se le acercó. No había NADIE mas esperando a un ejecutivo y pasaban, y pasaban turnos... llegó un señor, sacó turno y le tocó de inmediato - Al quejarme con el joven de los turnos, me dice "es que el señor tiene Cuenta Premier". Ah, mira... ¡Yo también! Ya me han pasado varias últimamente en esta sucursal, pero ahorita se volaron la barda. Por supuesto salí de allí con nada mas que media hora perdida.
It used to be a small, but efficient branch. Since about a year ago they changed personnel and now it is THE WORST. I just went for a simple card replacement, it was practically empty (I thought it was the right time), they gave me a number, one of the executives took 20 minutes with a client, while the other attended to a lady who was simply approached. There was NO ONE else waiting for an executive and they passed, and they took turns ... a man came, took his turn and touched him immediately - When complaining to the young man of the shifts, he tells me "the man has a Premier Account". Oh, look ... Me too! I have already spent several lately in this branch, but right now they blew the fence. Of course I left there with nothing more than half an hour lost.
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Daniel Mendez on Google
★ ★ ★ ★ ★ Es la peor sucursal de Santander, no vayan ahí, no te informan, los 2 cajeros tienen pesima actitud, tratan de manera despota a los clientes y te hacen dar vueltas para realizar tramites sencillos, yo fui 3 veces a tratar un asunto y en la tercera me mandaron a la sucursal de Universidad pudiendo haber evitado esas vueltas si me hubieran informado desde el principio, pesima atencion
It is the worst branch in Santander, do not go there, they do not inform you, the 2 ATMs have a terrible attitude, they treat customers in a despicable way and they make you go around to carry out simple procedures, I went 3 times to deal with a matter and in the Third, they sent me to the University branch and could have avoided those returns if they had informed me from the beginning, very bad attention
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Ernesto Palacio on Google
★ ★ ★ ★ ★ Con fila enorme de gente mayor en el sol para controlar el acceso en contingencia y dentro en cajas un solo cajero atendiendo!! Pésimo!! Con lo que nos cobran a los clientes select si les alcanza para tener dos cajeros atendiendo!! Huyan de este banco!!
With a huge line of elderly people in the sun to control contingency access and inside boxes, a single cashier attending !! Appalling!! With what they charge us to select customers if it is enough for them to have two ATMs serving !! Run away from this bank !!
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Penny AR on Google
★ ★ ★ ★ ★ Hace una semana (13 de enero) acudí y pusieron un letrero en la puerta diciendo que estaban cerrados hasta nuevo aviso. En internet no puedo encontrar información y no puedo estar yendo a la sucursal todos los dias a ver si ya abrieron. Alguien sabe si ya está abierta?
A week ago (January 13) I went and they put a sign on the door saying they were closed until further notice. I can't find information on the internet and I can't be going to the branch every day to see if they're open. Does anyone know if it's already open?
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