Santander - 72425 Puebla

2.4/5 based on 8 reviews

Contact Santander

Address :

Blvrd Héroes del 5 de Mayo L 5-Mz 1, Gabriel Pastor 2da Secc, 72425 Puebla, Pue., Mexico

Phone : 📞 +
Website : https://www.santander.com.mx/
Categories :
City : Pue.

Blvrd Héroes del 5 de Mayo L 5-Mz 1, Gabriel Pastor 2da Secc, 72425 Puebla, Pue., Mexico
A
AlmaCarolina Cuautle on Google

La atencion mas lenta de todo puebla. Los cajeros ya se comieron el pago de mi tarjeta en dos ocasiones. Y ahora hay que esperar en la fila 1 o 2 horas hasta que atiendan la aclaracion
The slowest attention of all people. The cashiers already ate my card payment twice. And now you have to wait in line 1 or 2 hours until they answer for clarification
E
Eduardo Fabian Gonzalez on Google

Hice un retiro en ventanilla me dan el dinero y cuando lo saco para pagar resulta que faltaban 1000 pesos son unos rateros no se para que contratan gente asi y ni como reclamar si ya habua salido de la sucursal.
I made a withdrawal at the window they give me the money and when I take it out to pay, it turns out that there were 1000 pesos missing. They are thieves. I don't know why they hire people like that and how to claim if they had already left the branch.
F
Fernando Papaqui on Google

Llevo un mes hablando diario porque no me han abonado un cargo duplicado cuya resolución salió a mi favor. Folio I19-1961368 Mi familia no come con números de folio! Urge que me devuelvan mis $10,203.93 Si fuera una tarjeta de crédito a la que no pago un peso, estarían fastidiando a mis familiares y marcando a mi teléfono diario, fines de semana, 9 de la noche. Nunca usen los servicios de Santander!
I have been talking daily for a month because I have not been paid a duplicate charge whose resolution came out in my favor. Folio I19-1961368 My family does not eat with folio numbers! I need my $ 10,203.93 back If it were a credit card to which I did not pay a peso, they would be bothering my relatives and dialing my daily phone, on weekends, 9 at night. Never use Santander services!
M
Maggie Flowers on Google

Pésimo servicio y peor aún viniendo del Subgerente. Para recibir nómina con ellos está bien porque raramente tienes que acudir a una sucursal y tienen poca gente en los cajeros, pero es una verdadera exasperación tener que estar marcando, que la línea marque "Red Ocupada" y nunca puedas concretar la llamada; solicitas ayuda con la ejecutiva, te deja esperando y ni te resuelve. ??
Terrible service and worse still coming from the Deputy Manager. To receive payroll with them is fine because you rarely have to go to a branch and have few people in the cashiers, but it is a real exasperation to have to be dialing, that the line marks "Occupied Network" and you can never make the call; you ask for help with the executive, it leaves you waiting and it does not solve you. ??
P
Paola galic on Google

No inventen. Fallan cuándo en su sucursal de Dorada no hay dinero. Lo único rescatable de ésta sucursal son sus cajones de estacionamiento y cercanía al metrobús. Perdimos tiempo, tuvimos que ir a la sucursal de plaza cristal dónde había una fila larga, pero al menos si funcionaban los cajeros automáticos (la caja de depósitos no).
Do not invent. They fail when there is no money at their Dorada branch. The only redeemable in this branch are its parking spaces and proximity to the metrobus. We lost time, we had to go to the Plaza Cristal branch where there was a long line, but at least if the ATMs worked (the deposit box did not).
J
Jose Andres Alcantara Alonso on Google

Pésimo servicio aparte de que me hicieron esperar, la ejecutiva que me atendió no sabía el procedimiento y me hizo dar vueltas
Terrible service apart from the fact that they made me wait, the executive who attended me did not know the procedure and made me spin
R
Rostov on Google

Una cosa fatal. Aunque las instalaciones están limpias y adecuadas, el servicio es pésimo. A pesar de que hay pocos cuentahabientes formados, es fácil tardarse más de 20 mins en espera. Solo tienen 2 cajeros y las supuestas filas para clientes, no clientes y clientes premier no sirven de nada porque todos tardan lo mismo.
A fatal thing. Although the facilities are clean and adequate, the service is appalling. Although there are few trained account holders, it is easy to wait more than 20 minutes. They only have 2 ATMs and the supposed lines for clients, non-clients and premier clients are useless because they all take the same time.
S
Samuel Trejo on Google

Prepárate pues en esta sucursal tendrás que esperar unos 50 min de media, pues es el tiempo que te haces incluso sin gente. RECOMENDACIÓN para aquellos que quieran evitar las colas, la hora más recomendable es entre las 10 y 11 de la mañana los días MIÉRCOLES y JUEVES, que no sea QUINCENA, el tiempo regular de atención en esta sucursal es de 30 a 60 minutos en promedio, incluso si no hay mucha gente, pues en la ocasiones en la que he asistido, sólo tienen abierta una caja
Get ready because in this branch you will have to wait about 50 minutes on average, because it is the time you get even without people. RECOMMENDATION for those who want to avoid queues, the most recommended time is between 10 and 11 in the morning on WEDNESDAY and THURSDAY, other than fortnight, the regular service time in this branch is 30 to 60 minutes on average, even if there are not many people, because on the occasions that I have attended, they only have one box open

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