Santuario San Agustín - 70985 Bajo de Arenal

Llegue al hotel una semana después de la apertura, todo muy bien. El hotel algo pequeño pero muy pintoresco, lo recomendó al 100%. El personal muy amable en todos los sentidos, fui para mí boda y nos dieron todas las atenciones, sin duda volveré. De las mejores opciones de alojamiento en la bahía de San Agustín.

Beautiful location and gorgeous rooms. Staff was wonderful and when my travel plans changed they helped me make the necessary arrangements. Will be returning in the future!

We really enjoyed our weeklong stay at this lovely, new boutique hotel. We loved the modern minimalist decor that incorporated regional handicrafts. All rooms, serviced daily by very kind staff, face the central courtyard / pool area. We travel with a small tabletop fan that provides white noise and an added breeze to accompany the ceiling fan so we were comfortable without A/C. We found the ambiance of Santuario San Augustin warm and the staff very welcoming with a willingness to answer our numerous questions about the area. Thank you for your patience Jesica :) The beach is a three minute walk away where you'll find many local surf side palapa restaurants. Turn left for our favourite, El Capi, at the far end of the beach. We enjoyed beverages on the upper terrace in the evenings, and a most generous charcuterie platter with wine on one occasion. Twice we walked 30 minutes on a level, dirt road to Playa Riscalillo, an excellent snorkelling beach with coral reef and a handful of small restaurants. We took in the sunset at Playa Sur Oeste, a 15 minute walk and another walk took us over a steep rocky path to the isolated Playa Cacalutilla. We were always happy to come 'home' to a refreshing shower and the clean comforts of Santuario. We would highly recommend Santuario San Augustin to get away from the hustle bustle and enjoy the simple things of life.

We had a great time at this hotel. It’s pretty, clean and new. The staff and owners are friendly and helpful. We got a room with the kitchen and dining/living area which was nice. We felt comfortable just being at the hotel. It was hot in December but I found getting in the water cooled me off just fine whether hotel pool or beach. Cons: poor water pressure and no hot water which I think is unavoidable because of the location/lack of infrastructure at this Bahia, noisy since there is no a/c and you’ll be wanting to leave all windows open at night BRING EAR PLUGS, mosquito’s come out after sunset so if you are at the beach or outside at the hotel you need bug spray, no hammocks at the hotel. Pros: this is the best hotel in this gorgeous place with nice ppl- it’s a paradise, rooftop terrace where you can see the ocean and sunrise is beautiful from up there, I like that the pool had a shallow part for small children, great service, the design/ aesthetic, the ‘casa’ rooms have little patios with a spot for you to wash clothes by hand- this was useful for washing bathing suits after coming back from the beach, the location! We’ll likely be back.

Very nice place, specially if you are looking for a in the middle of nowhere place. They helped us get a good, fair priced boat trip. No fan in room and it can get hot, and pool a little dirty. Very helpful receptionist

Jessica and Lalo are amazing staff members as was our chambermaid. 5 stars to the team. They all deserve a raise. Now to the 1 star review. This hotel has major problems. The biggest being the noise issue. Despite it's beautiful design, the rooms are crafted in a Mexican style that allows fresh air to enter from the upper walls via open tile windows that do not close - EVER. You will hear everything - kids in the pool, all day construction from 8am - 6pm, walkie talkies, loud tv on at reception, roosters, dogs barking, etc. There is no privacy, no black out curtains, no hot water, sink is a push button single tap like in a public park bathroom, no coffee anywhere. Even with earplugs in, one cannot escape the noise. Major design flaw. Mattress is very cheap and very uncomfortable. This place is anything but a sanctuary.

Very nice looking hotel with a wonderful pool and attendant. The bay is completely worth the visit. We snorkeled and saw whole schools of tropical fish, many puffer fish, and even a giant sea turtle in the next little bay over. My only issues were the price for the comfort— it was hot, with only an over head fan with one setting—which is fine in most cases but for the cost I wish we had AC. Especially since without it you do not want to shut the window and then you can hear even the mildest conversation as though it was happening in your own room. I’m happy to deal with a whole lot, but dang it was hard to sleep between the general hotel lobby noise, construction that’s still happening on the hotel, and the heat.

We really enjoyed our 4 night stay here. The hotel was lovely and relaxing, and very welcoming to come back to after long days at the beach. The staff is amazing and very helpful. The actual room was very clean and calming. We also watched the moon rise and stars come out every night on the terrace which was a nice addition. The shower water is cold and sometimes the other guests can be loud (and local roosters haha) but those were the only issues. We will hopefully be able to stay here again in the future.