SAT - 54000 Tlalnepantla de Baz

It has not been a good experience, the start of the registration process for the RFC has been tortuous, I have been trying to schedule an appointment for 3 weeks, I went to this office to carry out the process, they ask for an appointment, which I told them that their system does not have They tell me that I should wait until the voting process is over or that I go to line up between 8:00 and 8:30 to try to get a turn....it should be noted that the procedure is for an older adult. ...so I had to return a second day...we arrived at 7:30 and there was already a queue of 14 people, obviously, there is no one to give you information, so we all arrived and formed up independently of the process, at 8:30 that they opened a mess again, they tell us that this is not the line that we go to another access, when the awkward one arrived it did not help, again to form.... although it says line with priority to older adults, the wait is I propose almost an hour more in line to access, obviously, not a place to sit considering that they are older people. Our dear Mexico... unfortunate Mexico

If you go with an appointment, you still have to line up and wait, but it is a very short time and take it into account if you do not go with an appointment and your procedure is necessary to take an appointment, they will not attend you, pay close attention and do not let yourself be surprised by people who they want to support you to do the procedure for a cost all the procedures are free

I made an appointment to make a change of address and it turns out that when I arrive they ask me for a more recent proof of address (ok that's fine) I return before my appointment with the new proof. It turns out that when I arrive they tell me that they do not make a change of address and that I must make an appointment to process the e. Signature to be able to carry out my procedure online.... He asked me. If they don't make a change of address in the office, why the hell on the government page if they give you that option? No way now to wait a month to process an appointment again but now for the e.signature.

At first impression, from the online appointment and the need to print it, the attention looks organized. When you arrive and try to enter everything is transformed!!! Four advisers receive you to channel attention faster, retaining your IFE, which is your only identification. Then they make you go to a reception where they generate another shift number, different from the one awarded online, after 10 shifts to the one you originally had. They take you to the computer area, to advance in your procedure more quickly and there you generate ONE form, which you have to return to the reception; At this time, 30 minutes have elapsed, which you had in your favor, when you entered before your appointment. Inside, there are three groups of waiting rooms, where shifts take place on a video screen. A curious thing is that when you see your shift published, awarded right there and you go to the attention module, they are already attending the next shift: why didn't you get to the table on time? In less than a minute your turn is blocked and so calm they generate another turn 10 numbers later! Because parallel to the entrance line, people enter WITHOUT AN APPOINTMENT, requesting help to make it and are accommodated between the shifts of the people who wait patiently. More than two hours walking around, in the waiting room, in the waiting room, it's unfortunate!!! YOUR ONLINE APPOINTMENT IS NOTHING USEFUL, INSIDE IT IS A BAD SERVICE AND A TOTAL DISORDER. It is disrespectful to the taxpayer. IT IS A TOTAL CHAOS!!!

The truth is that they remain informal, at least until the current administration leaves. The employees have no idea about anything, they return you for any nonsense even though they clearly mention the requirements that you must carry on their page. You ask for an appointment, you arrive on time AND THEY TRAIN YOU and then, half an hour later you go in to train again, and then they give you an appointment. These people forget that their salary comes from what you and I pay in taxes. Bad experience. Now, you can call the SAT service line first to ask what they are going to ask you for, etc., but if they answer you, make a wish, it's your lucky day. I insist, if they are not registered, it is better to remain informal, to fix the chaos in their fifth organization, and then they start charging us.

Terrible service and with zero availability to help the taxpayer. They ask to make an appointment for each procedure that you need to do and they give them to you with a long time interval. Pure waste of time in the paperwork. Instead of helping you and advising you since they have you there, they only dedicate themselves to batting people. Government at last! Long live the bureaucracy!

The services of the SAT headquarters Sor Juana, Tlalnepantla, are very organized and the staff advises you well. You should consider: 1.- Make an appointment if they are special services, otherwise don't even go. 2.- Bring all your documentation. 3.- Arrive on time, that includes not arriving an hour before, it is not worth it, 10 minutes are enough to locate your duty area. 4.- If it is a registration service, it only takes a lot of patience and all your papers. Check the SAT page before going. I hope this information is useful to you.