SAT - 62230 Cuernavaca

They serve you a bit quickly but there is not enough attention for those who need to do some paperwork. April 14, 2021. I went by the place only because it is a holiday, I suppose they did not work or left early, but they put a tent outside, which could be for people to cover themselves from the sun or to serve more people with simple procedures such as proof of tax status or advice for the annual declaration. I research and update.

It took me 16 minutes to activate my e. Sign and register my tax mailbox. They are working in an extremely efficient way and all the staff are very friendly.

The entrance line is on the street, many people and no shade. The procedures are taking 3 times more time than indicated to be carried out, either rejection / acceptance. They do not have measures to assist the taxpayer and the advisors suggest going to PRODECON to pressure the promptness of the procedures

Excellent attention, friendly, very fast when carrying out your procedure, the facilities are first class, with all the health measures... EYE! All this having an appointment through the portal (it took two months to be able to get it out since due to the pandemic they reduced the appointments), otherwise you have to wait outside to be attended and the line from what I have seen is always long, in the same way Only certain procedures can be attended without an appointment, even if you train and have been there for hours, when it is your turn they may reject you and tell you to make an appointment for the procedure you are trying to carry out. That does not detract from the treatment you mentioned at the beginning since finally they follow a process and if they start to modify it, it is likely that everything will get out of control, anyway, I had an excellent experience I hope someone finds this opinion useful ??‍♂️