Scotiabank - 11520 Ciudad de México
3.3/5
★
based on 8 reviews
About Scotiabank
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Contact Scotiabank
| Address : | Av. Ejército Nacional Mexicano 843-B, Amp Granada, Miguel Hidalgo, 11520 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +798 |
| Website : | http://www.scotiabank.com.mx/ |
| Categories : |
Bank
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| City : | CDMX |
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Luis Fernando Perez Cacheaux on Google
★ ★ ★ ★ ★ Las cajas funcionan bien, pero los ejecutivos si no vas a contratar algo antes de entender lo que pides te dicen que ellos no pueden resolver y que debes llamar al centro de atención telefónica. Muy mal servicio.
 The boxes work well, but the executives if you are not going to hire something before understanding what you ask they tell you that they can not resolve and that you should call the call center. Very bad service.
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Pedro Melendez on Google
★ ★ ★ ★ ★ Terrible servicio. No hay casi clientes, pero como sólo hay un ejecutivo, no hay gerente, y los demás empleados no hacen nada, se tarda uno horas esperando para que al menos lo atiendan.
Terrible service. There are almost no customers, but since there is only one executive, there is no manager, and the other employees do nothing, it takes an hour waiting for them to at least attend.
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rock kerberock on Google
★ ★ ★ ★ ★ Muuuuuy lento el servicio, vine a la sucursal porque dijeron en la línea telefónica que aquí me ayudatian con un problema de una tarjeta de crédito que cancele hace mas de año y medio y sigue apareciendo como activa y aquí dice que el trámite es por teléfono, nadie se hace responsable ni hacen su trabajo.
The service is sooo slow, I came to the branch because they said on the phone line that they helped me here with a problem with a credit card that I canceled more than a year and a half ago and it continues to appear as active and here it says that the procedure is by phone, no one is held responsible or do their job.
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Judith Cuellar on Google
★ ★ ★ ★ ★ Pésima atención. Después de estar una hora y media esperando ser atendida por el único ejecutivo que se encontraba hoy sábado 17/08/2019, me dicen que una pareja que había llegado después que yo iba a ser atendida primero porque tenían cita. Haberme dicho eso y ya decidía yo si esperaba o no. Pésima atención del anfitrión que está en la entrada -que está más pendiente de ir a comprar desayunos que de atender al público- y del propio ejecutivo
Terrible attention After being an hour and a half waiting to be attended by the only executive who was today Saturday 08/17/2019, they tell me that a couple who had arrived after I was going to be attended first because they had an appointment. Having told me that and I already decided if I expected or not. Terrible attention of the host who is at the entrance - who is more aware of going to buy breakfast than of attending the public - and of the executive himself
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Seiby González Guzmán on Google
★ ★ ★ ★ ★ El Dia Miércoles entre las 3 : 40 y 3 :50 hiba a realizar un depósito había una señorita desocupada aún así tardaron en pasarme cuando pasé le di el número de la tarjeta a la cual hiba a depositar al chico 2 veces dicté el número y me dijo que no se podía que estaba inabilitada que le comunicará a la persona de la tarjeta fue un chico delgado y Moreno le comunique a la persona y me dijo que su tarjeta estaba sin pendientes, conclusión no me quizo atender, espero entrenen mejor al personal para el trato justo al cliente.
On Wednesday between 3:40 and 3:50 I was going to make a deposit, there was an unoccupied lady even so they took a long time to come to me when I passed I gave her the number of the card to which I was going to deposit the boy 2 times I dictated the number and I He said that it could not be that it was disabled that he will communicate to the person with the card it was a thin boy and Moreno communicated to the person and told me that his card was without earrings, conclusion he did not want to attend to me, I hope they train the staff better to the fair treatment of the client.
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Diego Carrasco on Google
★ ★ ★ ★ ★ Pésimo servicio y actitud en especial de la subgerente del sábado. No me pudo ayudar a realizar un pago. Pedían las instrucciones impresas, sin que en las instrucciones dijera esto. Está política no tiene sentido y es un desperdicio de papel.
Terrible service and attitude especially from the assistant manager on Saturday. He was unable to help me make a payment. They asked for the printed instructions, without the instructions saying this. This policy is pointless and a waste of paper.
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VERONICA A on Google
★ ★ ★ ★ ★ Super grosera la señorita que atiende para pasar con ejecutivo. Nada amable y a todo pone peros. Mal el banco por contratar gente sin actitud de servicio.
Super rude the lady who attends to spend with executive. Nothing friendly and he puts buts on everything. Bad the bank for hiring people without a service attitude.
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Maribel Ivette Reyes on Google
★ ★ ★ ★ ★ Poor service, bad mood... really slow, the worst branch office, people is not trained, they don’t care about people, more than 40 minutes waiting, and when I was at the cashier, he told me “they doesn’t matter” referring to time in the line...
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