Secretaria de Relaciones Exteriores - 09000 Ciudad de México

Be careful if you are going to process a passport for the first time, A NEW OR UPDATED BIRTH CERTIFICATE IS NOT MANDATORY. Just keep in mind that they will keep the original and therefore if you don't have another one, first process one at the machines that are near the esplanade but it takes $ 120 pesos to pay for it. Although the requirements say that it must be certified, those with a QR code do accept you. The format that you fill in with your data, they ask you to fill it out by hand but this is not the case either. If you take it to the computer, they must accept it. The procedure is very simple and fast. I think there are too many people for the few people there are by appointment and the facilities are very simple. I would recommend paying attention to this since she is a Secretary of Foreign Relations and the image does not correspond to an official government office. They give you your passport in a maximum of 30 minutes. Take all the documents they ask for including the copy of the INE, otherwise you will have to go out through it although they could well take it inside but this service is not provided.

You must be very, very patient when carrying out the procedure and be aware that you only give chips to a certain number of people and that they take all the time in the world to give you the best service. I have seen many people who arrive and want the process of entry by exit, remember that in all government offices the processes take time, so this is not the exception, I would recommend arriving early and having a lot of patience, if you can call a few days before to request reports on the documents they should bring is better.

Super fast and very kind everyone!!??

Totally inefficient your dating system. You have to put if it is renewal, otherwise they do not do the procedure and YOUR PAGE DOES NOT GIVE THE OPTION to choose renewal. Everything is new passport. Net that waste of time

Excellent service, everyone very friendly. If the system does not fail you have your passport in an hour and a half.

To get there, get off on the IZTAPALAPA Line 8 metro, if you come from Garibaldi direction you have to cross the avenue, if you come from Constitución just go up the stairs I recommend making the appointment online since there you have more options to view the day and hours available. When you go to do it, do not forget to have at hand all your documents, minutes, curp, rfc, data of a family member who will remain as contact (address, phone numbers, etc.). When choosing the appointment, they must corroborate all their data. Ami I was missing a data from my rfc and could not make the payment. * Important to make an appointment with proof of payment * Birth certificate (without errors) they will return them if one is missing (Tip * if you have doubts, check the page to find your birth certificate if it appears to download, it is likely that there are no errors in it). Eye! They do not return it * * INE (1 copy as I show it in a photo right here) only ask for a passport in the stationery and that's it. Arrive earlier in case you do not know (as you enter, the offices are at the bottom). Approximate appointment time 2-3 hours If for some reason you are late * You can arrive at the exact time if you are concerned or up to 10 minutes later but no longer, because they will return to process or speak to you to make a new appointment. Eye!! It is important that you have a good valid argument so that they give you the opportunity to enter the appointment in case of being late. Upon arrival, report to the officers, they will know how to guide you. Look comfortable but presentable and well groomed ? Girls !!! Choose a good hairstyle that leaves the ears uncovered and do not wear high shoes (the wait could be standing and take into account that it is approximately 2 hours). I was passing! In the event that they return you due to lack of a document or that you could no longer attend your appointment or you arrived later than you expected, your payment will continue to be respected for a time as they give you the new appointment or you fix your documents but Yes, you simply no longer want the passport, you can request the return of your money. Success!!!!!

It's a bit confusing to get there, but the staff is excellent! all very friendly, well organized, the waiting time was two hours which seems very good to me! and comply with all health and distance protocols.. :)

All excellent, I went to renew my passport and they gave it to me in 50 minutes. The requirements that I took for me were: previous passport, copy of the front and back of the passport, proof of payment and appointment sheet. I highly recommend arriving at least 30 minutes before your appointment time to make the process faster. It is not necessary to take photos, they are taken there.