Selina Cancun Laguna Hotel Zone & Cowork - 77500 Cancún

Stayed here for one night which was one night too much. Cannot recommend this hotel to anyone. Pros: Not much really. The location is OK Cons: -Pool water was not clean with leaves and dirt -Sheet on the bed only covered half of the mattress so you'd partly sleep directly on it -No soap in the bathroom -No hot water in the shower -Restaurant food was really bad. Nachos plate should have beans but there were just traces of it, and the portion size was less than half of the other nachos we've had in Mexico. Hamburger was just a sad story with rosemary chunks and a tired lettuce slice. It comes with half a portion of fries and a tint of mayo and ketchup. Had to ask for more ketchup and we received an empty ketchup bottle... -Included "breakfast" was really poor with a few potato pieces, dry piece of bread and two eggs. Must choose between coffee or juice, can't have both without paying extra -Bar happy hour is only valid for base drinks such as "vodka/sprite" and none of the other drinks on the menu. -Very loud at night

I've stayed here twice so far. Good vibes and price. Nice central location and views of the lagoon. I like the rooms. They need to work on the bathrooms though. The bathroom window screen was broken letting in mosquitoes. The shower head sucked and there wasn't hot water when I was there. The staff is nice for the most part. Nice large swimming pool, nice bar area and cool events like yoga classes. I'd recommend it if you're on a budget and aren't too picky.

This was by far the most horrifying experience I've ever had as a frequent traveller. I have been travelling for over 7+ years and work in the hospitality industry (flight attendant + hotels). The staff here are extremely unprofessional and incompetent. Unfortunately, I had high hopes but I became a target of theft and the manager Linda Roman & staff neglected to follow up with me when I brought it to their attention. I had booked a private room and over $3000 worth of things went missing. My cash, new underwear from victoria's secret and earrings. The manager said she had to go through the footage and figure out how this could have happened... no one has gotten back to me, it's been over two weeks. I highly recommend if you're looking for a place to stay DO NOT cheap out and book a stay here. I understand it's a hostel, and people are going in and out, and that's why I had booked a private room and paid more assuming that my belongings would be safe. I never thought my $2700 would go missing along with my underwear (weird flex) and my gold earrings. I had checked out and they apparently didn't charge me for my stay, this only became apparent until I came back to notify them that my money had gone missing because I had to go exchange it at the bank. When I opened my pouch the money was not there and I had not taken the pouch of money out of my room the entire time I stayed there for safety reasons. I hope no one has to go through what I did while staying here. Please be careful with how much trust you put into this place. I was blindsided and naive to believe that even after booking a private room that my things would be safe.

Okay so personally only stayed a night in a private room at Selina (no complaints, the room was perfect) on my last day in Cancun i had some time to kill but also was walking around with all my baggage so i went to sit at the bar before my taxi came. Was perfect because there is charging outlets, the pool is right hy the bar and you can order a drink and food. Got an awesome view too!

It's a good enough place to stay. There is a pool, which is nice. Breakfast was included with our stay which was also nice. The downsides were that the sheets were stained (only changed once in the week we were there), the hot water in the shower only came out hot 10% of the time, otherwise it was just warm, and there was no soap included in the room. There is a common kitchen, cinema, and library. The kitchen was handy to have, though not the cleanest. The hotel is in walking distance to the beach and lots of restraunts. Overall, I was pretty satisfied for the cost of the stay.

It’s a real shame that the kitchen is so poorly maintained. Not one decent knife in sight, just plastic cutlery, usually dirty utensils… Other than that, the facilities are quite nice. Receptionist Tatiana was wonderful to us and super helpful! I think the prices of the hostel are a bit high for what you get in return, especially considering the coworking space is extra when it is highly advertised as part of the hostel. That was a real disappointment. Breakfast lacks variety, but what little they have is well served and quite decent. I don’t think this is a bad stay at all, we actually enjoyed it and extended it for another week, but my expectations for the price and the hype were higher. I wish they offered discounts for other Selina stays, some sort of loyalty rewards. It would make it a bit more worth it

I enjoyed my experience here. I’ve stayed at other Selina locations and enjoy the different vibes for different location. I must warn anyone who actually decides to stay at night at this specific location & also varies on which room and building you’re in that the mosquitoes at night will feast on your soul, so take preventive measures to ensure you won’t wake up uncomfortable or covered in bite marks. Staff is super helpful and attentive. This place is great if you wanna meet other people and get away from the resort lifestyle and enjoy a low key area. Thank you Selina & staff for a fun experience and stay. See you again soon.

If you are looking for an inexpensive stay and do not mind a lower level of cleanliness, you will be happy to stay at the Selina. Pros: - The pool area is very nice and has a great environment. - The food is good, you just usually do not get fast service. - I also loved that they host exercise classes out on their pavilion. You can even volunteer to teach a group class during your stay. Cons: - The mattresses are not very comfortable. - They do not have hot water, just to make others aware. It was fine for us. - The level of cleanliness could use quite a bit of improvement. I even requested our bathroom be cleaned because there was shaven hair literally all over the counter/sink and the mirror had not been cleaned for quite some time. I know shared kitchens will always be a bit untidy, but the refrigerators are unusable 1. Because there is literally no space, likely because they are never emptied and 2. Because there are bugs all inside of it...