Seminuevos Plasencia - 45088 Zapopan

Pay cash. 3 weeks later I still do not have the documents in the car .. My seller lacks integrity. Without ethics .. That speaks very badly of pleasing to allow this type of practice.

I sold my vehicle to them and the times they manage to sign the contract and deliver my check are never what they tell you, they take much longer than what is agreed. Especially the salesman Carlos Luna, does not know what a commitment is.

Attention is pretty good, but if you're not the top of your processing time passes and passes without them doing anything (at the least that happened to me). Really the product that was offered was very competitive in both price and additional options, but even if "booked" then turned out that also had reserved for another client (or so I'm told), but I think with better communication that it would not have happened. Even with the setbacks they do fulfill their service, if they improved communication I would definitely recommend them. BTW, the manager is very attentive and always responds to messages.

Good variety of vehicles and good attention from Ms. Karla, Eye: I don't know why she attended to us about the others, I hope others are also kind.

Excuse me with whom you have to contact to offer a vehicle that I have

I bought a car with them, the experience in general is regular, although the attention of the advisor Karla Miranda is excellent, very professional and totally recommended, it is a pity that she cannot compensate for the buying experience and I say this because of the conditions they offer since they are not and by far the best on the market, I explain: 1. The rate they offer in automotive credit is VERY VERY EXPENSIVE, on my own I achieved a MUCH more competitive rate with BBVA and without commission for opening. BEWARE - This is offered by all agencies as a benefit when it comes to a new car - and I managed it for a pre-owned one. 2. The insurance options they offer are also VERY EXPENSIVE, for my part with MAPFRE I got the same coverage at $ 9,300.00 vs. $ 14,200.00 that they offer. 3. They comment on promotions with the home finance company, but it is also a great disappointment. 4. Regarding the units are in good condition, in my case I bought one with a plant warranty and that gives peace of mind. 5. THE detail that they give to the car for delivery is VERY BASIC, they only wash it inside (clothes), outside and polish / wax it and by the way they do it badly, if the wheels have a bead they do not detail it, for example. 6. Regarding administrative issues, they could be quicker and quicker. In general, as a customer, you feel somewhat disappointed, you only have the good feeling of having purchased the car you like and were looking for, because they do not offer anything attractive, they do not discount the cost of the cars, they do not offer services for The car, they do not offer accessories for the car, with the only thing that they give you a discount is the process of changing the owner, plates and sales tax, but still there is the feeling that it could be better and that they could give that extra, well in the end in my case I ended up doing everything. It is understood that you are buying a PREMIUM, but that does not justify its high commissions, rates, insurance cost and not that extra that as a client you are looking for, and that in the end add up to the amount of the initial outlay. The funniest thing is that a few days later they call you to do a satisfaction and quality survey, but after giving the comments you do not receive anything that compensates the shopping experience, just a "we are going to review it with the managers of the areas".

I bought a Sportage truck more than a month ago at that dealer. I'm a foreigner and they lied to me about the engine. They sold it to me with an engine that was not the one they had offered me. Then I sent them the license plates to cancel them and 3 weeks later they still have not sent me the cancellation of the truck so I can not use the truck yet. When I communicate with them they only give me pure lies and do not send me anything. I do not recommend this agency at all, better look elsewhere

Excellent ? very good attention from the sales agent Román who was the one who attended us, very well prepared with detailed information on the vehicles, there was no question that he could not answer, he even made us recommendations (which I thank him infinitely) regarding the procedures vehicular. Very friendly and attentive. Impeccable facilities, new and used vehicles, the latter in excellent condition.