Sepomex - 97001 Mérida

Terrible service, the postman takes the packages to his house and does not deliver them. He already blocked my husband and me by cell phone. What a shameful kind of package ....

Terrible service nationwide, the phones shown on the page do not answer and the origin offices do not know where my package is located and there is no way to contact the Mérida offices to follow up on it.

Beautiful building that currently houses the museum of the city of Mérida

On the internet it says that on Saturdays it closes at 12:00 on Saturdays. I arrived at 10:50, doorbell and I was waiting. There were employees in an office talking, I know they do other work, then a man came out and said that right now they were going to attend to me. Meanwhile another lady came and stamped the same. Minutes passed and another lady came and the same ring. At 10:59 a man came out and said that they close at 11:00 and that he could help us. He said we should have rung. We told them that we did it until another employee told us that you told us they were going to serve us but he refused to serve us and said that he had to return on Monday. I told him that 1. On the internet it says that they close at 12:00. 2. I arrived before 12 and I rang, it didn't come out, 3. I couldn't come back on Monday because I work. He basically told me that it was okay for him and that we get out of there. Very bad service and appearance when people use this service with work.

Although the Mexican postal service is slow, it is safe if you always use shipments with a registered number. This way you will track the packages and they can be traced.