servicio a plotter - 67110 Guadalupe

Excellent service

never answer the phone I have two months trying to communicate

I don't give it less stars because you can't. I have my team under warranty since December and to this day nothing was solved for me. It is not worth that they do not even call you to see how your team is doing

This location and change of address is false the service center authorized by Epson is in Mariano Escobedo 806 col.centro do not be fooled. Someone is profiting with the name of this place

The service center continues in Mariano Escobedo 806 col.Centro. There is the real service center, here in SIMS they are not authorized by Epson nor are they certified.

Pesimo lugar, terrible attention, I buy a new printer is defective from the factory and they tell me that they are not responsible because the bad with the printer is an accessory. It's like saying that I'm an apple and I sell you a new iPhone with the defective shut-off button and you bring it back to me and said "ijole you know it's not guaranteed because it's an accessory even though I sold it to you again, sealed, bad luck "it does not make sense to buy epson products and less be served by sysco, they ask me 600 pesos to fix the machine I pay them because I need my machine and a week later they can not give me an invoice, with the excuse that in 4 or 5 days can not find the accountant who makes the invoices. I ask In 5 days can not find the accountant? to which arrogantly and arrogantly they answer "No, I can not". Not so what excellent service, and what kind of accountants they have, fire them because they apparently do not work, because according to you they are NEVER. If they do not like their work and they are going to treat their clients better, dedicate themselves to something else, put a pet shop or invent something like netflix where they do not have to be in direct contact with people, as a favor to you and to us.