Servicio Acros Whirlpool - 39350 Acapulco de Juárez
3.3/5
★
based on 8 reviews
Contact Servicio Acros Whirlpool
| Address : | Av. Baja California s/n, La Florida, Progreso, 39350 Acapulco de Juárez, Gro., Mexico |
| Phone : | 📞 +789 |
| Categories : | |
| City : | Gro. |
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Pamela Camacho Villanueva on Google
★ ★ ★ ★ ★ Pésimo
 Appalling
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Raul13 on Google
★ ★ ★ ★ ★ Genial, Excelente Atención
Great, Excellent Attention
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Juan jose B.M. on Google
★ ★ ★ ★ ★ Servicio, realmente costoso y no son honestos cuando te hacen la cotización, realmente muy mala esperiencia.
Service, really expensive and they are not honest when they make the quote, really very bad experience.
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Jose Eduardo García Irra on Google
★ ★ ★ ★ ★ Vino el técnico a hacer un diagnostico a mi refrigerador que fallaba solamente de una ressistencia, en lo que me descuide se robo la tarjeta y quien sabe que otra pieza, además su diagnostico fue que todo el refri fallaba cosa que no era cierta y me cobraba 4500 por arreglarlo, además tuve que pagarle por venir a robarse las piezas y a hacerme tonto.
The technician came to make a diagnosis to my refrigerator that was only failing due to resistance, in what I was careless the card was stolen and who knows what other part, also his diagnosis was that all the refrigerator failed, something that was not true and he charged me 4500 for fixing it, I also had to pay him to come to steal the pieces and make me stupid.
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Guillermo Vazquez on Google
★ ★ ★ ★ ★ Debido a una falla en una secadora de la marca Whirlpool, contacté a la empresa en México, quienes me turnaron con esta empresa local como representante y encargada de validar las garantías de la marca. Los contacté el 14 de mayo de este año (2018), un día después, vinieron, desarmaron el aparato, se llevaron algunas piezas, volvieron al día siguiente, instalaron, probaron, no funcionó adecuadamente, y se llevaron otras piezas, 3 día después, volvieron, armaron y tampoco funcionó, revisaron, se fueron, y un mes después no podían solucionar el problema y ya no volvieron. Les llamé para pedirles, "por favor" que me atendieran pues, al carecer de patio de servicio, el aparato es muy indispensable, pero ya no me contestaron, ya nunca devolvieron mis llamadas, por más que insistí... Y hasta el día de hoy, jamás respondieron... Posiblemente, como muchos, pude haber asistido a la Profeco, pero no lo hize; el último pleito que me aventé ahí, me quitó más de un año de tiempo. Así que, tengan mucho cuidado cuando tengan que recurrir a este servicio, parecen "profesionales" pero no lo son!!
Due to a failure in a Whirlpool brand dryer, I contacted the company in Mexico, who took turns with this local company as a representative and in charge of validating the brand's guarantees. I contacted them on May 14 of this year (2018), a day later, they came, took apart the device, took some parts, came back the next day, installed, tested, it did not work properly, and took other parts, 3 days later , they came back, they put together and it didn't work either, they checked, they left, and a month later they couldn't fix the problem and they didn't come back. I called them to ask them, "please" to attend to me because, lacking a service yard, the device is very essential, but they no longer answered me, they never returned my calls, no matter how much I insisted ... And to this day Today, they never responded ... Possibly, like many, I could have attended Profeco, but I didn't; The last lawsuit that I fought there, took more than a year of my time. So, be very careful when you have to use this service, they seem "professional" but they are not!
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Mauricio Gordillo on Google
★ ★ ★ ★ ★ Pésimo servicio! Lastima que no vi los comentarios antes. NUNCA CONTRATEN SUS SERVICIOS, se inventan los presupuestos, son caros, no cumplen con sus tiempos de servicio, tiene pésimos empleados, groseros al atenderte! De las peores experiencias que haya tenido con una "empresa", su justificación: NO ENFRIA y cambiaron todo lo que pudieron al refri. NO CONFIEN en ellos!
Terrible service! Too bad I didn't see the comments before. NEVER HIRING YOUR SERVICES, budgets are invented, they are expensive, they do not meet their service times, they have terrible employees, rude to assist you! Of the worst experiences you have ever had with a "company", your justification: IT DOESN'T COLD and they changed everything they could to the fridge. DO NOT TRUST them!
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Natali Salas on Google
★ ★ ★ ★ ★ Al diagnosticar el problema, te dan los precios de sus refacciones con un costo original de la marca.
When diagnosing the problem, they give you the prices of their parts with an original cost of the brand.
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JOLU DIGA on Google
★ ★ ★ ★ ★ Carísimo, informales e impuntuales. Me hicieron el presupuesto de reparación de una manguera de una lavadora semiautomática, y de los hules de sellado de un refrigerador, carísimo el presupuesto. Se les aceptó a pesar de todo. Sin embargo, dijeron que iban a pasar hasta el siguiente día a hacerlo, no vinieron. Al siguiente día les volví a llamar por si iban a venir, y tampoco llegaron a la hora señalada. Falta de profesionalismo y además, técnico déspota.
Expensive, informal and unpunctual. They gave me an estimate to repair a hose from a semi-automatic washing machine, and the sealing rubber of a refrigerator, a very expensive estimate. They were accepted despite everything. However, they said they were going to spend until the next day to do it, they didn't come. The next day I called them again to see if they were going to come, and they didn't arrive at the appointed time either. Lack of professionalism and also technical despot.
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