Servicio Cristian - 91700 Veracruz

They sent me there by the GNP insurer for a claim, which took me more than 3 months to deliver my unit and as soon as they patched the blows as much as they could, they delivered the unit mentioning a one-year warranty for anything . The climate that had been damaged and as they repaired with new parts, it stopped working a month or a little less than they will deliver it to me; I take it to "guarantee" and they tell me that the compressor stopped working due to use and that they no longer corresponded to them, that if I wanted to, they would sell me a used one for 5000 pesos or a new one for 10,000. To which I decided to withdraw. After a short time I took to the agency and told them what happened, they checked it and the detail was that they did not put the band on the compressor and they did a mess of work that later they refused to give me the guarantee service, wanting to see my face that this did not correspond to them because it was already an external fault. Crap from the workshop and work done on my vehicle. 0% recommendation. Pure scam with people and their very dirty work.

The worst paint shop in the entire state of Veracruz. People come back for warranties because they do their job very badly and you lose car parts.

As for customer service, they are lousy. If you don't call, they will never call you, my car entered a crane, I couldn't move it. I was talking for the first 15 days and they were telling me that they were waiting for an answer from the insurance, 20 days after I entered the framework and they say that they have been trying to reach me for 15 days to sign a letter so that the insurance can respond. I told them that I had been dialing every day and they never told me anything. They never told me what the car had, what was going to be changed or repaired, according to the fact that when I authorized the insurance they would tell me, the insurance authorizes the repair and they say that they will inform me later. I spoke directly to the insurance, to the telephone that has a side of Mexico because I already had a month and they did not give me an answer of anything. The joke is that it took 2 months to get it ready. Mind you, I talked every day. And they left me hanging. By the way do not leave anything, or key ring and if you have any accessories in mirrors also remove it, I do not say they steal it but they are very careless to work. The unit when turning to the right, the tire rubs with the hopper. I don't know if he later has any other problem with the repair and change they made. But well that's my experience. A workshop that leaves too much to be desired.

Due to a traffic accident, this workshop was assigned by GNP, two days after being delivered by the tow truck, my car was still on the street, the repair of the blow that was more damage to the suspension and steering than to the tin and paint lasted 3 months !! Every week pretexts of: • spare parts have not arrived • the spare parts arrived, but wrong, we will order them again • Until they finish the mechanical repair, it will go on to lamination and painting. When exactly 3 months were completed, they called me that I was ready, I told them I am going at 3:00 p.m., I arrived and had to wait for them to wash the vehicle, which was dusty after 3 months of staying in their workshop. The vehicle had a low battery and low tires from being idle for so long. I do not recommend it at all! Not by mistake would I go in a private way to hire their services. !!

Good service and above all clear and constant attention and information via WhatsApp. The service was performed by Insurer GNP, lamination and rear fascia change. The delivery time was met, the repair was satisfactory and I was guaranteed the repair for one year.

They did not follow up on my vehicle and did not meet the delivery date, they delivered the finished vehicle and it was missing some screws and the color does not have a good finish. The personnel is very friendly.

Although the garage manager was very kind, it took a long time to deliver the car. The difference in the painted where they composed the car is very noticeable. One has to almost beg them to answer the messages and tell you what is happening with your car.