Servicio Whirlpool Veracruz - 91720 Veracruz

Expensive, they do not answer the phone, they do not deliver when they say ... I think my washing machine was already stolen :( Finally, they did not steal the washing machine after 3 days of delay they gave me, the card change in $ 3000 pesos ... Who knows if that is what the washing machine had ... they do not give more explanations ... and now it turns out that they did not leave it well armed and the agitator comes out when washing! What bad service, poor quality control. ..the people who answer the phone do not know anything .. who told you? who answered? If you want an invoice you must pay the VAT .... I already paid !!!! send your data ... I already sent them! !! bad bad bad

The address provided by Google does not correspond to the service workshop. Telephone service is poor

Very bad service, nothing professional, they do not have a budget to repair or seriousness to support an advance, they give diagnoses that are not appropriate

They are not service centers. They are the worst, I demand them for more than 1 year and nothing is changed constantly so as not to face up, it has no offices, it does not fall

A technician arrived and said that the electrovalves were what had to be changed, he took it to him and assured him that he would return the next day. And the next day he did not show up. We called all the phones they have and none of them answered. We called the other day and after 11am a young lady answered who had no idea where the technician was or what had happened to my solenoid valve. He asked me to return my call which he obviously never did and already annoyed I called him and demanded that I return my valve to what he finally said he would do. At home the technician arrived and saddened he explained to us that if he had passed the report and that the ladies knew that he had not found the solenoid valve, what he told us was that the pair of secretaries who never answer check the reports and that they do not give explanations to the clients. Anyway. He returned the valve to us and apologized. Anyway, here the problem is the supervisor of the secretaries who do not hire people who want to work and less supervise them because those secretaries are very deficient.

DO NOT call them. DO NOT hire them. Terrible service. They change the pieces or alter them so that it fails again.

Terrible service, I have 1 week waiting for the quotation of my Repair and since the visit which if they charged they have not been reported again, and by phone they only give long, terrible service, nothing recommended, besides Eusebia they leave you waiting on the line at the 10 min they hang up and do not answer you again. Before requesting any service from this two, think that a serious company.

The service with very poor extended warranty, they have come about 8 times to change different parts, the washing machine does not squeeze