Servitecqro - 76902 Santiago de Querétaro

I liked the attention and the products that are really very good, I already tried them at home and clothes, in addition to having home delivery

They found the fault (card) but they just put me off and never found it, I had better go for my card and look for another person

**WARNING** THEY ARE SCAMMERS!!! By mistake I called them back and gave them a second chance because they were already here. They took part of my washing machine to fix it and after two weeks of lies they brought it back and the technician wouldn't let me try it, arguing that he had put silicone on a seal. Surprise the next day that the washing machine DID NOT WORK. Hopefully no more people fall for these SCAMMERS

-WARNING, YOUR EMPLOYEES MAY SCAM YOU- I requested the home service and one of the employees disassembled the upper part to check a water filling problem, just by blowing a hose he diagnosed that the complete change of the electronic card that controls the washing machine had to be carried out, without running the error diagnosis which is typically performed by a certified technician. That he needed to take the card to repair it and that everything would cost 2,600 MXN. Responding that he needed to consult him and that he was hesitant, he offered a discount of 800 MXN in seconds. How is it possible that an employee can offer such discounts without consulting his company and employer? When he left, I disassembled the lid of my washing machine and verified that I had left the pressure switch hose disconnected, I made sure that it was properly connected and the problem was solved. A year ago I had a service with them to change the actuator, now I have no doubt that the 2100 MXN I paid was just to take the actuator for a walk and bring it to me, and that the 8 minutes it took to bend down and install it again was more than excessive labor cost. I hope that the owners or managers of this company are aware of the actions of their employees.