SIC Comercialización y Servicios de México SC Guadalajara - 45110 Guadalajara
4.2/5
★
based on 8 reviews
Contact SIC Comercialización y Servicios de México SC Guadalajara
| Address : | Av Naciones Unidas 5541-local 9 Local 9, Jardines Universidad, 45110 Guadalajara, Jal., Mexico |
| Phone : | 📞 +8 |
| Website : | http://www.sic.com.mx/ |
| Categories : | |
| City : | Jal. |
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David Hernandez on Google
★ ★ ★ ★ ★ Primeramente el trato es bueno, pero los conocimientos de los Ingenieros no son suficientes, les hace falta mas estudios. Deje a reparacion un equipo el cual primero pague el Diagnostico, fue diagnosticada la falla la cual tenia un costo de 2800 la reparacion, la acepte y quedo al parecer en buen estado pero resulto que el DIAGNÓSTICO INICIAL lo hicieron mal porque las bocinas funcionaban perfectamente antes, y posterior a la "reparacion" no funcionaban y al comentarles cuando aun tenia garantia la reparación comentaron que el problema de las bocinas NO SE DIERON CUENTA Y SE LES PASO checarlas, despues de haber pagado los 2800.
Sin llegar a una solución.
PÉSIMO!!!
 First of all, the treatment is good, but the knowledge of the Engineers is not enough, they need more studies. I left a team to repair which first paid the Diagnosis, the fault was diagnosed which had a cost of 2800 the repair, I accepted it and it was apparently in good condition but it turned out that the INITIAL DIAGNOSIS they did wrong because the horns worked perfectly before , and after the "repair" they did not work and when I told them that the repair was still guaranteed, they commented that the problem with the speakers WERE NOT ACCOUNTED AND THEY HAD TO check them, after having paid the 2800.
Without reaching a solution.
APPALLING!!!
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M PV on Google
★ ★ ★ ★ ★ Buen servicio, un poco tardado (me lo explicaron desde el principio el motivo) por lo pronto sigan mejorando cada día.
Good service, a bit late (the reason was explained to me from the beginning) so keep improving every day.
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Aracely Guerrero on Google
★ ★ ★ ★ ★ Buen servicio y excelente trato. Sin embargo, considero que hay que darle un poco más de seriedad a las citas, pues prometen tener el equipo a cierta hora y resulta que a alguien desesperado a quien le entregarian después se le ocurre llegar antes por su equipo y ahora te posponen a ti.
Good service and excellent treatment. However, I believe that it is necessary to give a little more seriousness to the appointments, because they promise to have the equipment at a certain time and it turns out that someone desperate whom they would deliver later, it occurs to them to arrive before their team and now they postpone you. .
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Auxiliar DeVuelo on Google
★ ★ ★ ★ ★ Me pareció que para ser un centro de servicio autorizado Dell no tenían nociones del problema de mi máquina, primero que le disco duro no funciona, luego que si, luego que no, luego que lo resetean para ver que pasa, luego que es el bios, luego que no es el bios, luego que es la tarjeta madre, un componente de la tarjeta madre, etc, etc, etc. Nos llevamos poco mas de un mes entre que te llamo cuando sepa que es lo que tiene y que nunca llamaron y entre explicaciones de los problemas que tenía la máquina y como lo solucionarían. Sentí como que llegue a un lugar donde no sabían lo que hacían pero el trato fue siempre amable. Hasta que por fin me llamaron para decirme que ya habían encontrado el problema y que pasara por la compu no sin antes pagar.
It seemed to me that to be a Dell authorized service center they had no notions of the problem of my machine, first that the hard disk does not work, then yes, then no, then they reset it to see what happens, then what is the bios , then it is not the bios, then it is the motherboard, a component of the motherboard, etc, etc, etc. We took little more than a month between calling you when you know what you have and that they never called and between explanations of the problems that the machine had and how they would solve it. I felt like I came to a place where they didn't know what they were doing but the treatment was always kind. Until finally they called me to tell me that they had already found the problem and that it should go through the computer not without paying first.
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Luis Fernandez on Google
★ ★ ★ ★ ★ Pesimo servicio, más de dos meses esperando la reparación de mi computadora sin embargo nunca pudieron darme reespuesta de cuando estaría lista, encima la pieza que se tardó en llegar UN MES era defectuosa así que tuve que esperar aún más tiempo, desde el 16 de Junio que mi computadora está en ese taller y al día de hoy no me ha sido entregada, en serio muy mal servicio de su parte, demasiado incompetentes
Terrible service, more than two months waiting for my computer to be repaired, however they could never give me an answer as to when it would be ready, on top of that the part that took ONE MONTH to arrive was defective so I had to wait even longer, from June 16 that my computer is in that workshop and to date it has not been delivered to me, seriously very bad service on your part, too incompetent
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jaime hedgehog on Google
★ ★ ★ ★ ★ Muy mala experiencia la que me llevé, deje mi laptop para servicio de garantía y cuando me la entregan me llevo la sorpresa de que tengo 8Gb en RAM cuando mi lap es de 16Gb, le comente eso al chavo y me dijo que no sabia que paso si estaban bien puestas las RAM (se supone que me cambiaron toda la tarjeta madre no debió haber pasado algo así) además de que mi lap esta igual con la misma falla a que la lleve. Me hace pensar con esta experiencia que no le hicieron nada.
I got a very bad experience, I left my laptop for warranty service and when they gave it to me I was surprised that I have 8Gb in RAM when my lap is 16Gb, I mentioned that to the guy and he told me that he did not know what happened If the RAM were correctly set (it is assumed that they changed the entire motherboard, something like this should not have happened) besides that my lap is the same with the same failure to take it. It makes me think with this experience that they did nothing to him.
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Jesus Castanon on Google
★ ★ ★ ★ ★ Went here for a dell warranty , blame on dell but this was a very professional and nice place
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maria 1125 on Google
★ ★ ★ ★ ★ It was really hard to find because it doesn't have a big sign or anything. Got my laptop in great condition. Highly recommend this place.
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