Sinergia Publicitaria - 06800 Ciudad de México

Despots and unprofessional. After several years of working with synergy and for no reason (they were always paid on time and files were sent as requested) they decided from one day to the next not to work with us, according to the owner's request. Despite all the bad comments reflected here and all the people we saw in the branch complaining about what they had received, our experience had always been good until today, BAD CUSTOMER SERVICE. All businesses have the right to choose their clients and vice versa, as a client I recommend that you do not risk working with them, our productions always turned out well but there were always problems with another client for x or for e as you can see in other reviews : it is a flown.

The service at the counter is terrible, you send a quote by mail and at the time of serving you at the counter it is not correct. It takes more than an hour to be served

It is a very good place with excellent prices and excellent quality, very clear with all the requirements and delivery times, I highly recommend it

I asked for a printing quote for a museum exhibition (I am looking for a good printing company), as well as information about the finishes that can be given to the printed works. However, the person who sent me the quote ignored my requests, and in my opinion, does not read the emails correctly, is equal in his way of answering, and did not correct the quote nor did he inform me about finishes or structures of assembly to consult.

Very good prices, they meet the delivery time, the bad thing is that they sent me my quote and I paid, when they sent me to do a second job they charged me "the loss" of the one I had already paid for because they forgot to add it and they did not give me a vinyl And they didn't take any responsibility.

Terrible service. The lady who says that she is the face of the super rude company, closed the owner feels and is the employee, what a pity that she lost the work of all her colleagues, all that effort is useless if the customer service is lousy !!!! And besides, he wanted to penalize me for no reason, everything was very bad. They rely on their policies and they don't even know them. They tell me that all clients are important and that is why they cannot give me special times. I tell you that the problem was that my order was already ready and the lady face of the company told me that she couldn't deliver it to me at that moment because its delivery was scheduled until the next day... they don't do that absurd ??!!! I spoke on the phone according to the instructions they gave me and in that call they told me that it was ready and that I could pick it up, but when I arrive they show me my order ready and then they tell me I can't deliver it to you... ? well, according to her policies did not allow it in the end !!! All super bad and absurd and so absurd that they ended up handing me over, of course, after I complained to them because obviously nothing of what they told us was right, I hope the owner ñeyera us See your qualifications, they are all service problems that are bad for the vdd.

Labels were sent to be printed, I sent the photo of the sample that they gave me. After 4 days they give me the tags without a top central cut. They don't say anything to the reception and/or sales girls, your work is worth it. They also took a long time to respond after the advance. I had to dial to find out the situation. I don't plan to go back. 0 recommended.