SMARTdental - 55070 Ecatepec de Morelos

By this means I allow myself to inform and at the same time thank SMART Dental. Since to date he has provided an excellent service to my dental care with the appropriate health measures, giving positive and satisfactory results from the care.

Excellent service, in more than 5 years of being a patient at the clinic I am very comfortable with the way the doctors work and the cleanliness of the clinic.

Highly recommended, I liked that they evaluate you completely and take care of you from it. From the most basic to the most specialized, I liked the kindness and attention with which they receive.

I have been attending the clinic for approximately 11 years, the service has always been excellent, Dr. Jaime has always been very attentive and very experienced. I highly recommend the clinic.

I loved my baby's first visit, she is 1 year 10 months old and I was afraid it would be a difficult experience for her, but it went wonderfully, the pediatric dentist had all the patience and treated her very nicely so that she could gain confidence, he place is super clean and beautiful and everyone is very kind and attentive, I highly recommend them ❤

At first everything was fine, but then they changed the specialist without notice, and since they didn't let you go up with your little one to the consultation, you don't know if they really did the procedure they were supposed to go through, then they scheduled an appointment for you and They even confirm by means of a message and one confirms, you go to your appointment and it turns out that you are not scheduled, which was a mistake, since they confuse you with another person who has the same name as you and since they obviously have to attend to you, they send you with a substitute "according to them", then if you request an appointment by phone if they give it to you and you ask for the cost of what you require, they give you a price and when you arrive they charge you another, when you tell them that they give you another cost by phone, they tell you that it was a mistake the receptionist, who since she is new, does not know, but because of that mistake they will return the money that is overcharged and they never return it to you and the worst thing is that THERE they cloned my card and it turns out that they can never give you an answer, because the branch manager is always busy and jam Others can contact you, but while they already did their things, terrible service or really bad in my experience

I wanted to start my treatment for braces and they gave me an expensive appointment where if I missed they charged me for the appointment, when I arrived there was neither the dentist nor the equipment that they would use to start my treatment and I told them that if they were going to pay me for canceling me my appointment since they made me lose time and commitments and not even a warning call. That kind of customer treatment is horrible. Since then, my family and I take care of ourselves in another place and the treatment is much better.

Good and bad points. * GOOD - Dr. Amalia SUPER EXCELLENT, professional and quality in her care for my daughter, her expertise in children is noticeable. - Cleaning in the facilities - Check $300 good, affordable - The Dr. gave me an estimate of the initial treatment for my daughter (that was great to know the cost with certainty). * BAD - I did not like the attention of the receptionist, she attends you reluctantly, let's say that she lacks charisma and when I spoke several times on the phone to schedule an appointment and I know by the name they give when answering that it was the same person reluctantly when giving information. - I arrived 20 minutes early and filled out my registration, they passed me until a few minutes after my appointment, which is fine, until I realized when I passed by the Dr. that there was no other patient and that they could have passed me anyway before but noo because the receptionist was talking with the assistant of Dr...