Smilemporium - 11529 Ciudad de México

He was amazing and patient with me, now my smile is perfect thanks to them. highly recommended. 5 Stars ⭐️

I found Dr. Maarten on Instagram, based on pictures of his great work. I asked him if he works with international patients, and he said absolutely, that that was 70% of his business. I know for sure that can't be true. If you are international and are thinking about Dr. Maarten, I recoommend you reconsider. Here's the breakdown. I paid $75 for an online consultation. Uploaded a ton of pictures. Requested to schedule the appt. The assistant contacted me. He/She does not speak English effectively, but did their best. Told me appts were only available in the morning at 9 or 9:30 AM PST, which is 7 AM for me. The earliest appt was 2.5 weeks away. I accepted the early hour, since I already paid my fee and uploaded all the pics. 3 days before the appt I got a reminder text, and a request to send pictures again, to the Dr. directly. I told them I already uploaded all of those to their system, they need to share it with the Dr. directly. (Why do I need to do it again??). I got a reminder text again the night before my appt. Then on the appt, I logged in, and waited. 10 minutes no response. I tried calling the Dr. directly, no response. I messaged the assistant, the assistant says, don't worry, Dr. will be there. No indication of when. Then I get a message that says they'd like me to reschedule to 7 AM the next day. Throughout this conversation, the assistant gave up on English/Google translate altogether and just messaged me in Spanish. Understandable, given the office is in Mexico, but NOT a good experience if you say 70% of your business is International. I had to ask 3x for a refund and didn't quite understand what the assistant was telling me. This is not professional. If they can't get their act together for an appt, or at least communicating around an appt, I can't trust them to be reliable or timely for an international visit to get work done.

Excellent attention, they have a very professional team fully dedicated in all the necessary areas so that one leaves wearing a beautiful smile. With offices in Caracas and Mexico, they offer the best care with the best results at an international level!

From the moment you make your appointment with Jessica and get through their door, it is clear that Smilemporium has a warm and skillful team to make your smile shine on your unique way! They focus on a healthy biological functionality and the aesthetics follow. So far, I’m in treatment with Dr. Viloria (orthodontist) and I had surgery with the maxilofacial team (Dr. Leon and Dr. Moron). They are beyond knowledgeable and passionate for their work. I can’t wait to complete my rehabilitation journey with Dr. Maarten. Just know, you are in the best hands. Uniqueness and handcrafted pieces of art take time patience; it’ll all be worth it. I consulted tens of specialists in different countries and they all wanted to go straight to veneers, without educating me the importance of restoring the functionality first. Their honesty about my case have built a solid relationship based on trust, and that is priceless. I’m so lucky I crossed paths with this team. I’ll update you with pictures as soon as my case is completed.

Smilemporium and Dr. Maarten were without a doubt the best decision I could have ever made. I live in the US and even when I usually had to take two flights to make it to Mexico City once a month for 6 months, it was totally worth it. Not only because of the top notch service and professionalism but also because of the results achieved from orthodontics to the esthetic treatment plan. They were extremely supportive and accommodating in every step of the way from the online consultation until the day I finished my treatment. They made it easy for me, even when I was living in a different country and different time zone. Thank you so much, Smilemporium team! Definitely the best experience I could’ve asked for!

I had a hard time making the decision of getting a smile design and choosing the right place because I want my teeth to look as healthy and natural as possible. From the moment I walked into their clinic I knew I had chosen the right place. Jessika, the appointment coordinator is very nice and helpful. Dr. Marteen and Phillip have been amazing. I know I’m in the best hands and can’t wait to see my new smile. One thing I must say is that because Dr. Marteen is highly requested and has a lot of international clients, it is normal to sometimes have to wait a few minutes and although online consultations are convenient they can never replace an in person consultation. If you are a little difficult or not flexible at all this is not the place for you. I was late a couple of times and they were still able to see me, which was great because I’m traveling from the U.S. Overall I highly recommend this place to anyone who is willing to invest on quality and great results. I will update this review with photos once I finish my treatment.

Despite the fact that Dr.Maarten’s work at Smilemporium and his outstanding team speaks for itself, I just wanted to share here my experience with them: Having the opportunity to travel from London to Mexico City on regular basis, has allowed me to become a regular patient and to visit the clinic in several occasions: After entering the reception area, you are welcomed into a very modern and well decorated space, filled with magazines, a big TV screen and complimentary bottles of water, to make yourself comfortable while you wait to be called in. Once inside, a friendly, young and professional team is waiting for you. I simply couldn’t praise them enough. If you are looking for honest advice, high quality work, state of the art equipment and a smile to die for, pay them a visit! You won’t regret it.

After carefully doing some research and looking for doctors for my dental work back in 2013 I have to say that Dr Maarten’s work is the most sophisticated and well done I have found. It is done with such good taste and the results are just breathtaking when it comes to cosmetic dentistry. I have been Dr. Maarten’s patient since he had his office in Caracas Venezuela. I live in the United States and It’s safe to say that he is the only doctor I would get on a plane just to get treated by. I am currently being treated at the Mexico office and I have been welcomed by an amazing staff that helps when it comes to scheduling my flights into Mexico City and my appointments. Everything is done very smoothly. I strongly suggest coming to Smile Emporium since the doctors listen to all your needs and the results are just unbelievable. A+++