Soluciones Edce - 77510 Cancún

Good attention

Everything's fine

Excellent provider of institutional hygiene items

The truth disappointed the staff of this company. Since 2020 I have been ordering from this company, they are in Cancun and my business is in Playa del Carmen. They have a minimum purchase for shipping which I never had a problem with, as time goes by they increase the minimum purchase. And also they already have a few months with many missing in their products. This week I needed 3 types of containers, of which they did not have two of them as you can see in the conversation in the image. I decide to order 2 boxes of what they do have so that the shipment is not so little and what I can invest turns out that Sandra the saleswoman tells me emphasizing what I already know, that the minimum purchase is $1500, which I answer that I do not have the fault of the shortages that they are having in the business and that I am requesting what I need according to my investment and that he please speak with his boss. She no longer answers the messages, until the next day when she tells me that my order was not sent, which makes me a VERY BAD SERVICE of attention and sale. They force buyers to buy what they do not need to provide service when they have the missing ones.