Sonría - Clínicas Dentales - Roma - 06700 Ciudad de México

They charged me more than $ 21,000 before starting my treatment of some resins and a crown that in the end they never made me because as far as I know I finished my budget, it took 7 months and they made me a huge footprint until I reached the root of a tooth and They told me that they had to extract it to fit me with a supposed screw tooth that costs almost $ 25,000, in addition to the fact that they put a resin that lasted 6 months and fell off. When I went to a consultation and I told them that I could not have that hole there and I needed to replace that resin they told me that a new one costs $ 2,500 and obviously they will charge me again because it has no guarantee, others by mistake I deposited $ 2000 because it was for another account and immediately I contacted Dr. Victoria, manager of the Roma clinic where I take my treatment and they never returned that money that they would supposedly return it to me and after more than 3 months they give me long and pure lies Not to return my own money. Dr. Victoria Manager of the Roma Clinic does not show her face and sees me and hides and only tells me to talk to accounting, when I send her a message or I have looked for her in the clinic, she says that she is in a meeting or very busy or that it will take hours and sometimes he doesn't even answer messages.

If I could give them 0 stars I would do it, mediocre work, bad bracket placement and terrible execution. They don't respect appointments, they charge you on time but they never saw me again. I was left to owe 3 appointments and I had to pay my full contract.

Excellent service! The deal is incredible. Dr. Victoria an excellent professional. I am very happy with my treatment! I recommend it 100%!

Excellent service, they have a super trained staff, the attention they provide is highly recommended, they have the necessary prevention measures and something that is valued is the professionalism, attitude and such pleasant treatment of their team.

I went to that pseudo clinic, where I paid for a whole treatment and they never did anything to me for a year and they don't want to return my money, I really steal!

Do not go to that place, two years of braces treatment and they have not been able to finish, for the molars they used rings that I discovered are no longer used, I am going to take them off somewhere else, because it seems that they no longer wanted to follow up on me once Once I claim that they have been lengthening the time for their own benefit, my treatment is not over yet because of how slow they were working, I will take them off because of the rings they used on the molars, now I have to check how much they were descaled because those Rings prevent good hygiene, an issue that due to ignorance I will have to pay. The place is not cheap so I thought they were professionals and I regret not having investigated more about this clinic, I have been treated at the Roma and Neza branch, but I think that in all its branches it is the same. Please go somewhere else and find out more about the "professionals" who serve you. I feel so frustrated ?

I do not recommend them, better look for another place, the service was very bad, they ran out of material and they give you what is left over. ?? they also change the doctors every so often and they don't know about the treatment you were undergoing.