Sonrisas Mexicanas Coapa - 04920 Ciudad de México
3.8/5
★
based on 8 reviews
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Contact Sonrisas Mexicanas Coapa
| Address : | Calz. del Hueso 550-Piso 3, Coapa, Girasoles I, Coyoacán, 04920 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +7 |
| Website : | http://www.sonrisasmexicanas.com/ |
| Categories : | |
| City : | CDMX |
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Hexen Nigromante on Google
★ ★ ★ ★ ★ Tengo un año con mi brackets y estoy muy a gusto con el resultado
 I have been with my braces for a year and I am very comfortable with the result
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SANDY BELLA on Google
★ ★ ★ ★ ★ Pésimo y nefasto servicio tanto en la sucursal como la gerente o supervisora del lugar que es cero resolutiva, me hicieron esperar con mi hija y muchísimas otras personas en un espacio reducido para su cita de caries durante 3 horas, posterior a esa cita le aplicaron los braquets de la arcada inferior mal, al día siguiente se le estaba cayendo el primero y a lo largo del mes se le cayeron otros 3 pero ya no entraban en la garantía a pesar de que fueron en menos de 10 días, siempre que quise hacer el reporte por whatsapp no respondían o me decían que se iban a comunicar a lo largo del día conmigo y no lo hacían, siempre que acudes te sacan gastos extras que no considero todos necesarios y nunca pagas únicamente los 300 de manutención con los que te enganchan, no se como estén las otras sucursales pero al menos la de coapa pésima. Sonrisas mexicanas Coapa HORRIBLE SERVICIO
Terrible and disastrous service both in the branch and the manager or supervisor of the place who is zero resolution, they made me wait with my daughter and many other people in a small space for her cavities appointment for 3 hours, after that appointment they applied the Bad lower arch braces, the next day the first one was falling and throughout the month another 3 fell but they were no longer covered by the guarantee even though they were in less than 10 days, whenever I wanted to make the report They did not respond by whatsapp or they told me that they were going to communicate with me throughout the day and they did not, whenever you go they take out extra expenses that I do not consider all necessary and you never pay only the 300 maintenance with which they hook you, no I know how the other branches are but at least the one with terrible coapa. Mexican smiles Coapa HORRIBLE SERVICE
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Johan Ignorosa Hernandez on Google
★ ★ ★ ★ ★ Acudí a mi cita mensual a la sucursal de Coapa, y oh sorpresa, me negaron el servicio la supervisora que se encontraba en ese momento , ya que no alcazaba a cubrir el monto que se salia del costo de la manutención mensual, le comente mi situación y solo me culpo rotundamente y elevo su voz para ridiculizarme en frente de todos los pacientes en la sala de espera, diciendo que no me atendería !!
Me llamo la atención enfrente de todos comportándose con un temperamento pasivo agresivo.
Pienso que no como pacientes y usuarios de dicho servicio y/o consultorio, considero que me merezco un trato digno, con el mismo respeto y agradecimiento, por lo cual manifiesto mi inconformidad por este medio, aunque el mensaje predeterminado que mandan por parte de maps o el consultorio sea el mismo para todos y no haya ninguna solución, ojalá alguien pueda hacer algo, ya que nadie se merece un mal trato, *pagues lo que pagues, respeto es respeto.*
En listo las áreas de oportunidad de las que fui víctima y de las cuáles me percate.
-Mal trato, comenzando por dicha supervisora quien
supuesta mente se hizo llamar Karen Cortes.
-Costos adicionales forzosos que no vienen en el contrato.
-No cuentan con filtros Covid, adecuados.
-Me lastimaron dos piezas dentales del maxilar
superior.
-Me quemaron el labio con una herramienta dental motorizada.
-Mal colocación de brackets ( a la hora se me cayeron y me culparon, y me dijeron que fue mi culpa)
-Levantamiento de falsos (insinuaron que yo mentía)
-Cargos extras a las manutenciónes, programadas, pagos forzosos.
-Los consultorios están sucios tomando en cuenta que en estos momentos el covid está muy presente.
Son algunas observaciones de las cueles pude percatarme, sin poner atención.
Lamentablemente estas cituaciones, hace que el consultorio pierda pacientes y sobre todo reputación, se que tienes miles y miles de pacientes, pero antes de ser víctima o paciente de este consultorio, lo pienses dos veces, para que no sufras las consecuencias de un tratamiento bastante cuestionable y dañino físicamente.
NO pienso regresar, incluso en sus contestaciones por este medio, te das cuenta arrogancia !
Ni aunque me paguen regreso.
Lamentablemente le doy una calificación de 0 aunque no esté la opción!
Saludos cordiales
Atentamente el Lic. Ignorosa Johan
I went to my monthly appointment at the Coapa branch, and oh surprise, the supervisor who was at that time denied me the service, since she was not able to cover the amount that came out of the monthly maintenance cost, I told her my situation and just flatly blamed myself and raised his voice to ridicule me in front of all the patients in the waiting room, saying he wouldn't see me!!
I stand out in front of everyone behaving with a passive aggressive temperament.
I think that not as patients and users of said service and/or office, I consider that I deserve a dignified treatment, with the same respect and gratitude, for which I express my disagreement by this means, although the default message sent by maps or the office is the same for everyone and there is no solution, I hope someone can do something, since no one deserves a bad treatment, *whatever you pay, respect is respect.*
I have listed the opportunity areas of which I was a victim and of which I was aware.
-Bad treatment, starting with said supervisor who
supposedly she called herself Karen Cortes.
-Forced additional costs that do not come in the contract.
-They do not have adequate Covid filters.
-I had two maxillary teeth injured
superior.
-My lip was burned with a motorized dental tool.
-Bad placement of braces (at the time they fell off and they blamed me, and they told me it was my fault)
-Lifting fakes (they insinuated that I was lying)
-Extra charges to maintenance, scheduled, forced payments.
-The offices are dirty taking into account that at the moment the covid is very present.
These are some observations that I was able to notice, without paying attention.
Unfortunately these citations make the office lose patients and above all reputation, I know you have thousands and thousands of patients, but before being a victim or patient of this office, think twice, so that you do not suffer the consequences of a fairly questionable and physically harmful.
I do NOT intend to return, even in his answers by this means, you realize arrogance!
Not even if they pay me I return.
Unfortunately I give it a rating of 0 even though the option is not there!
Best regards
Sincerely, Lic. Ignorosa Johan
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Karla Itzel De La Cruz on Google
★ ★ ★ ★ ★ Pésimo servicio te agendan citas y horas antes de tu consulta te la cancelan y te dicen que no cuentan con personal
Tienes que esperar más de un mes para que re atenden nueva cita
Terrible service they schedule appointments for you and hours before your consultation they cancel it and tell you that they do not have staff
You have to wait more than a month for a new appointment to be attended
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Beatriz Ascencion on Google
★ ★ ★ ★ ★ Excelente atención por parte de la especialista en odontopediatria , lo único malo es el tiempo de espera , pero vale la pena ,los costos son muy accesibles
Excellent care by the specialist in pediatric dentistry, the only bad thing is the waiting time, but it is worth it, the costs are very accessible
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Elizabeth Meza on Google
★ ★ ★ ★ ★ Más de una hora para pasar a mi cita de mantenimiento no se xq agendan tantas citas si no tienen el personal suficiente. Fatal
More than an hour to go to my maintenance appointment I don't know why they schedule so many appointments if they don't have enough staff. Fatal
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Estefania Fuentes on Google
★ ★ ★ ★ ★ Juegan con la salud de las personas, cometen negligencias y no se hacen responsables
Si valoran su salud no acudan, les sacarán dinero durante 3 años afectándolos de por vida
Llevo gastado en especialista y medicamento y simplemente se burlan, borran los comentarios de las redes para que la gente no pueda ver y ustedes sigan acudiendo
El área del seguimiento a pacientes es una burla
Estamos solicitando expediente desde hace 6 meses sin obtener resultado
They play with people's health, commit negligence and are not responsible
If they value their health, do not come, they will take money from them for 3 years, affecting them for life
I've spent money on a specialist and medicine and they just make fun, they delete the comments from the networks so that people can't see and you keep coming
The patient follow-up area is a joke
We have been requesting a file for 6 months without obtaining a result
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Oscar Landa on Google
★ ★ ★ ★ ★ Ooo
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