Sonrisas Mexicanas Cuatro Caminos - 53489 Naucalpan de Juárez

Everything is going well except for a bad experience and that is that I wait up to 2 hours and I do not complain to be attended but if I arrive late they tell me that they can no longer receive me to make my appointment another day so in that aspect they must take time but plenty of time to spare especially on Saturday

Be careful, I went and the treatment is very bad. Besides, the "dentist" who touched me at the facility did not take the time to explain the procedure that it would take, nor did they take the initial photos, what I want to get to; Your "affordable prices" of this (clinic) are not going to be expensive, take care.

It is a very good service, they have helped me a lot and I have noticed a lot of improvement with my treatment, in a short time you notice the change in my teeth

My experience in Mexican smiles has been good so far, I had my fangs a little above two and now I see changes in my having only 6 months of treatment, in addition to that it gave me too much confidence when smiling.❤

Disgusting customer service, they don't keep track, appointments are useless and they attend you at the time they want ?

They should not serve people who come without masks, not just for the safety of patients but for their workers (we are still in contingency)

Today I went for a treatment that they previously told me that if they did it at that branch I would wait almost an hour and a half so that when it came time to assess me they would tell me that I had to go to the revolution because they would not do it there without giving me more instructions or some other recommendation., why do this if they know how the branch works lack of attention. ;(

In short, they have always been kind, but this time I had something similar to the Polanco branch, I had a consultation at 8 am, I could not attend at the indicated time and I re-booked for 2 PM, I arrived at 1.40 at the branch and they tell you that you have to wait outside the clinic for the next shift (2PM). It was 2pm, I did my check in, pay and that's it (my turn was 1), being the first person it is obvious that you will be the first to be seen. It was not like that, they spent 5 shifts before me (people who arrived later), I thought it was because of "the type of service" as they went by, after 20 minutes without passing I approached a lady and commented on the aforementioned situation, To which he replied, "Well, you must register," which was already obvious because I told him that I had already been waiting for a while and my turn was not passing. She left me waiting for about 10 minutes, she came back and told me to wait for her for another little while because she would check with her supervisor, which really bothered me, because she had already been there for about half an hour and they didn't help me. I told him I had a bit of an urgency, (because one is supposed to schedule for the same thing but they don't seem to care so much about appointments). They never told me what happened, if it was a system failure, their error or that, at the end, one of the doctors typed my turn and already told me "pass", and not in a good way, you realize when you get a "bad deal". It was not my problem, the only thing I did was what we all do when we get to the clinics (This happened on a weekday) If they provide a service, they should do it 100%, be efficient in providing solutions and respect each other's time.