SRE - Delegación de la Secretaría de Relaciones Exteriores en Querétaro - 76050 Santiago de Querétaro

Be careful with the page, it is the first site that appears in google, it is very similar to those of the government, completely interactive. The surprise comes when you have to make the payment to an STP account, don't do it. It is a fraud. And in SRE they know the fraud and obviously they are not responsible. The only thing that leaves me wondering is, if they already know the page and they are the government, why don't they download it? His response was: “you see the bureaucracy” ? YOU ARE THE BUREAUCRACY, YOU ARE THE GOVERNMENT. As I understood, there is the "Cyberpolice" and then? What will they be doing, if it is already known by everyone in that Secretariat of the existence of fraud pages? Anyway, may this be of help to someone.

I went to renew my passport by appointment and it occurred to them to post some sheets outside the offices saying that they would not work that whole week. Why do they make me make an appointment, if they are going to close? They don't even have the education to send an email to let us know and make us save gas or at least to reprogram.

Super friendly. I had some documents in the wrong dimensions and I was missing some. They were quick and kind in explaining to me. I was very stressed because I thought I was going to miss the appointment to go to complete all those procedures. Someone had told me that the renewal of the passport was paid right here but no, you have to go to pay it to a bank with a format that they give you (or that you download from the site where you scheduled your appointment) and IN CASH. For you to carry money. Although it was a mess all I had to do and arrive later for my appointment (and that I had arrived early), I was able to attend and there was no problem. I actually got out pretty fast. I was hoping to be there for two hours or so. I really appreciate that you have tolerance for people who are naive or inexperienced with these things and that they do not make us miss the appointment. Really, thanks!

Office of the Delegation of the SRE in the state of Querétaro. Sad passport By appointment online. scheduled in advance in very good process. The last appointment ends at 1430. The passport is delivered the same day It has a toilet and is correctly applying the measures of the Covid protocol. Very attentive employees with a very good service attitude, endorsing once again that together with the army and the navy, federal institutions are one of the things that you can see that your contributions are applied correctly

I have been looking for an appointment to renew my passport for months and there are no appointments, when I went to ask the office directly they did not solve anything they just told me "well keep looking to see what day they give you an appointment" my daughter got married abroad and I did not put attend for my expired passport. If there had been appointments a month and months ago, I could have already had everything ready, but it is a terrible service.

I have been looking for an appointment in Queretaro for 8 months. I have been discharged ever since. But it is not possible that he has not succeeded. Will there be a problem because my account is very old? I am trying to create a new one but there is no way, it does not respond. How do I sign up again? How do I start the process? please help.... I am over 60 years old and everything is hard for me.

I went to this office to renew my expired passport. I had an appointment at 2:00 p.m., but even though I arrived half an hour early, there was no problem and they attended to me immediately. At the entrance they checked my documents and only asked me to get a copy of my expired passport, which I was able to do at a public desk located about 8-10 meters from the office. With the copy, I went directly to the window, and 10 minutes later they had already taken my documents and had taken my photo. Then I only had to wait about 30-40 minutes for my new passport to be delivered. At two-thirty he had finished all the paperwork. The whole process took no more than an hour. The hard part was getting the appointment online, but at the office the service was very quick and efficient, and the staff was always very friendly.