St Regis Mexico City - 06500 Ciudad de México
4.7/5
★
based on 8 reviews
Contact St Regis Mexico City
| Address : | Av. Paseo de la Reforma 439, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 +888 |
| Website : | https://www.marriott.com/hotels/travel/mexxr-the-st-regis-mexico-city/%3Fscid%3Dbb1a189a-fec3-4d19-a255-54ba596febe2%26y_source%3D1_Mjc4MjI4My03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
| Categories : | |
| City : | CDMX |
| Description : | Lavish hotel with casual & fine dining options, as well as a day spa, a pool & 24/7 butler service. |
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Justin Edwards on Google
★ ★ ★ ★ ★ Lovely location. Nice hotel. Say hi to Ricardo at the bar. He’s super friendly and really made our trip special.
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Michael Robey on Google
★ ★ ★ ★ ★ Awesome place. Staff are terrific. Ivan, our butler, was amazing.
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Davidglisson on Google
★ ★ ★ ★ ★ Got there and was told my room was not ready. It was 7 pm. Room finally available at 8pm. Had reserved a king sized bed but got 2doubles. Was gold meme Ernst the time and still got a room in back of hotel. Did receive a free meal from their restaurant at their insistence with room not ready. Overall loved the room and the experience. Service staff were excellent as was housekeeping. Front desk staff very rule oriented but hey
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zhe chen on Google
★ ★ ★ ★ ★ Very nice place and everything is good enough as a top hotel in Mexico City. Room service is perfect and concierge helped me solve a lot of problem since I don’t speak Spanish. The only thing should take care is don’t got the restaurant the concierge recommended. We went one, it’s not good at all. Food are not fresh, the bone marrow have the taste that at
Least stayed in refrigerator more than a moth. I don’t know how much money concierge can get reward from the restaurant if they send people
In. When I tell the concierge about this situation since I don’t believe food safety is a big problem for them. The guy told me” you can have complain and feel free to write bad review for them, but you couldn’t control us keep referring them to our customer.”
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Daniel V. on Google
★ ★ ★ ★ ★ This is like our second home in Cdmx. Been going since their opening 2 to 4 times a year.
The hotel is sofisticated team is excelent and wants to make you feel welcome. Spa is gorgeous, nice relaxing pool above the city with the best views!
The butler is impeccable, friendly, and make you feel at home!
Only thing that can improve are the door man team they are not always attentive when you arrive, we arrived with all our bags and took them more than 5 minutes tonshow up....we unloaded all our bags, etc this is not the welcome you want at a hotel of such category. Else, the rest of the team at the hotel is superb!
Only reason I give 4 stars is because they must improve your arrival experience and that the ground floor tram needs to seriously improve.
But do mot hesitate if you like a luxurious experience and stay here!
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Arturo Nava A. on Google
★ ★ ★ ★ ★ Locate in one of the main streets of Mexico City plus a view amazing, Sundays there is a bicycles day from 8 to 2. Roller skates, bicycles, walking, jogging. The whole family, alone or acompany by somebody else, is relaxing and fun.
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Mike Phillips on Google
★ ★ ★ ★ ★ I thoroughly enjoyed our stay. It took a little bit to get my room prepared, but once in no other issues and a few daily surprises. If go back when visiting CDMX.
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Olivia Moskowitz on Google
★ ★ ★ ★ ★ We had a really fantastic stay at the St. Regis in Mexico City in early January. The staff was extremely professional and the service was excellent. We appreciated the entire concierge staff who was able to take care of the multiple requests we made including getting a tuxedo on very short notice and returning it for us without difficulty. They made excellent restaurant recommendations too. We did in-room dining several times and it was fantastic and consistent. We know that in-room dining and laundry service are two usually weaker points for hotels but they did an absolutely fantastic job with both. The best word to describe the experience is luxurious and professional. Lots of really thoughtful details in the room, housekeeping was super on-top of our room both in the morning and for turn down. We’d absolutely stay again.
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