Stanley Black & Decker Dewalt Bosch Makita Hitachi (Centro de Servicio Autorizado) - 72000 Puebla

Terrible service, I took my machine to fix because it was urgent and they took a long time in the review when in the end they didn't fix it because it would take almost a month to fix it. When I go to pick it up I see that it no longer has a piece, it marked them and they gave me off and in the end after another two weeks they never solved me nor did they return my piece that they kept. Overall terrible service, 0% recommended.

It is an establishment that scams you, cheats you, charges you what it is not really, makes you false estimates, they take a long time to give you an answer, a terrible attention and I do not know how many more things would have happened if I left my equipment to repair with them, fortunately I took it out of there and took it to repair elsewhere and nothing to do with what they told me that my equipment had, I suggest that you read all the reviews before you have contact with them.

I took my tools to repair and some spare parts that I needed and everything was excellent, they had everything I asked for and my tools at 100 working recommended

Terrible service. Bring a Dewalt grinder, accept the quote. When I used it it overheated and smelled burnt. I took it again and they told me that I no longer had a guarantee, to fix it they gave me a very expensive budget. I took it to another workshop and in my presence they disarmed it .... And Surprise! The armor was the factory one (used, the decomposed one) that is to say the SAME one they never changed it. "They are not trustworthy" THEY ARE THIEVES !!!

They are thieves, they charged me too much to fix a rotary hammer, they took more than 3 months and I was never left apart, they give bad attention, those who attend you, it seems that you are going to ask for a gift, they put their face I would not recommend it for the world.

Terrible service the worst of all service centers black + decker, Stanley and dewalt should take action on the matter the employees are very greasy liars they promise you a guarantee that they do not fulfill they promise that in 3 to 4 days they have an answer to see if it is included in a guarantee, they did not pay attention to the information that I gave them when I took my tool I have a car workshop and it turns out that the technician says that the gun that I carried filled jugs of water for sure I showed them evidence that I only use the gun to straighten one or another plastic face with slight dents And they tell me about 9 or 12 days that my guarantee does not apply. I asked them for my product that I would take it with me, so I verified my identity with my INE from the first day I took it and to pick it up and the miss told me once she had already given it to me that I should allow it a little bit, she was upset that I was going to take it to another service center and she took it away again noe wanted to return it see and he told me that until the folio number will be on an invalid sheet that he gave me They are thieves they did not give me anything back I will return for it

Excessive charge. Too bad that a good brand was left with poor after-sales service. The cost was 65% of a new machine. I fixed it outside with 5%, with only adjustment of the switch and nothing else I tightened screws well.