Starbucks - 97133 Mérida

They open already and they keep all the right safety things for a nice experience !

They have super cold aircon. Seriously, bring a jacket.

The globalized world has certainly worked it magic here! Same menu as the states, great wifi, friendly bilingual baristas, nice air conditioning, quite large with good seating.

Lovely place. Good service. I have one request from the management which is to source biodegradable or paper straws. The use of plastic straws in plastic packaging bothered me and I’m sure will bother others. Otherwise excellent. Thank you.

I have nothing bad to say about the employees and/or customer service but The a/c is almost nonexistent here. If you wanna escape the Merida heat and humidity while you drink your coffee and do whatever else you wanna do there, this is NOT the place for you. Worst Starbucks temperature I’ve ever experienced. I will NEVER go back.

This is my final review of this location in specific and Starbucks in general. I really want to like this location in that it is the closest Starbucks to my Airbnd. But the place has once again become a breeding ground for biting insects, making it a rather uncomfortable place to linger for more than a moment. I originally placed the blame on the location's management, but I am starting to wonder whether the fault would be better placed upon regional management. This location seems to suffer from constant problems with the air conditioning as I eluded to in my earlier reviews. And I am starting to believe that the real issue stems from the inability of the regional manager to offer or allocate logistical support. My company owned a liquor store at one point and we never allowed problems to lingers for more than a few hours. We obviously had far fewer resources at hand than a corporate giant such as Starbucks. But this location seems to suffer from consistent mechanical issues and/or poor decision making. The other Starbuck location I frequent are located inside of Malls. So, I honestly don't know if they are the beneficiaries of better tangential support operations. But this location has now been without air-conditioning for more than a day at the point this review will post. I honestly don't know why it would take a corporate giant that long to resolve such a simple problem and or why it has become a reoccurring issue. I also wonder whether other stand-alone locations suffer from similar problems. I imagine that the location still does rather well in terms of sales. But I would be asking whether the location could do even better under a different regional manager if I was a member of the corporate team. These type of problems simply boil down to resource allocation and due diligence after all. Perhaps someone has just become too complicit? I honestly don't know. But I do know that companies rarely grow unless they strive for improvement.

Expensive and don't take debit cards.

I wanted to buy a bag of coffee here. I stood in line for almost 15 minutes when there was only ONE PERSON in line ahead of me, when he was attended to, the lady just avoided me. Maybe it's because I am american? I don't know. She went even further then that and decided to attend someone who was BEHIND ME and came AFTER ME in the line. All I wanted was my bag of coffee. She did everything she could to leave the line and avoid me, and to come back and greet the other person in line. This location does NOT LIKE FOREIGNERS and you will be treated like trash if you are one.