Steren Monterrey Santa Catarina - 66150 Santa Catarina
4.1/5
★
based on 8 reviews
Contact Steren Monterrey Santa Catarina
Address : | Blvd Gustavo Díaz Ordaz 119, Los Treviño, 66150 Santa Catarina, N.L., Mexico |
Phone : | 📞 +8887 |
Website : | https://www.steren.com.mx/ |
Categories : | |
City : | N.L. |
![Blvd Gustavo Díaz Ordaz 119, Los Treviño, 66150 Santa Catarina, N.L., Mexico](https://gstatic.yellowsite.net/gpictures/900x600/2964/MXxSLUlocDkxbFVqVzU1QXFHNS03MDRRJnlhdz0yMTIuMTAzNjd8eWVsbG93c2l0ZXNteC5jb21fMA.jpg)
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Aldo Pérez on Google
★ ★ ★ ★ ★ Atienden muy bien solo que de repente no saben cositas cuando les preguntas por algo y dicen que no existe pero en general están capacitados y son amables
They serve very well only that suddenly they do not know things when you ask them about something and they say it does not exist but in general they are trained and friendly
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Gerardo Loera on Google
★ ★ ★ ★ ★ Muy buenas cosas.
Very good stuff.
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Pedro Luis Sandoval Perez on Google
★ ★ ★ ★ ★ Bastante bien muy amable el vendedor bastante satisfecho con mi compra y la atención brindada
Quite good, very friendly, the seller quite satisfied with my purchase and the attention provided
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Efrain Mendoza on Google
★ ★ ★ ★ ★ Excelente servicio por parte de la encargada del lugar, ya que cuenta con conocimientos sobre componentes; y eso es muy bueno porque sabe de lo que se requiere en cuanto a los materiales.
Excellent service by the person in charge of the place, since it has knowledge about components; And that's very good because he knows what is required in terms of materials.
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Analucia Ortiz Gomez on Google
★ ★ ★ ★ ★ Imposible comunicarse, la llamada se cae o dice que el usuario tiene su celular apagado.
Quedaron de marcarme hace más de 1 semana (me dijeron que el mismo día se comunicaban) porque me vendieron un producto distinto al que pedí, se ofrecieron a conseguir el correcto ese mismo día y NADA. Más de 1 semana y ni como contactarlos.
Unable to communicate, the call drops or says that the user has his cell phone turned off.
They agreed to mark me more than 1 week ago (they told me they were communicating the same day) because they sold me a different product than the one I asked for, they offered to get the correct one that same day and NOTHING. More than 1 week and how to contact them.
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Cesar Castor on Google
★ ★ ★ ★ ★ No respetan su horario de apertura de la tienda, se supone que abren a las 9am de Lunes a Viernes y aún estaba cerrado y ni se ve a qué hora vayan a abrir
They do not respect their store opening hours, they are supposed to open at 9am from Monday to Friday and it was still closed and it is not clear what time they are going to open
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ARTURO MOORE on Google
★ ★ ★ ★ ★ Comparto está experiencia que me ocurrió en la sucursal Santa Catarina, se compró una batería en oferta de 36 pesos, de marca propia, está no funcionó.
La llevo a la tienda y me indican que esa es la batería que lleve de muestra, después me dicen que prácticamente yo quise estafar a la tienda.
Le indique que fui a la tienda matriz que esta a 30 km y les compre dos paquetes, que si funcionaron y les indiqué que no tenía la necesidad de robarles nada, posteriormente y después de todo lo que me dijeron sarcasticamente me muestran un letrero donde decía que no se realizan devoluciones en baterías y fin de la historia.
Considero una mala atención al cliente y no se advierte en la compra, que en ciertos productos de su propia marca no hay garantía, en cualquier tienda en USA te cambian el producto sin problemas.
Y lo más molesto de la historia es que me digieron mentiroso y ladron por 36 pesos siendo que para trasladarse a la matiz se gasta mucho mas que ese dinero.
I share this experience that happened to me at the Santa Catarina branch, a battery was bought on sale for 36 pesos, of its own brand, it did not work.
I take it to the store and they tell me that this is the battery I have as a sample, then they tell me that I practically wanted to scam the store.
I told them that I went to the parent store that is 30 km away and bought them two packages, which if they worked and I indicated that I had no need to steal anything from them, later and after everything they told me sarcastically they show me a sign where it said that no refunds are made on batteries and end of story.
I consider poor customer service and it is not noticed in the purchase, that in certain products of its own brand there is no guarantee, in any store in the USA they change the product without problems.
And the most annoying thing in the story is that they told me a liar and thief for 36 pesos, being that to move to the nuance much more is spent than that money.
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DuXofDooM on Google
★ ★ ★ ★ ★ Buena variedad de productos en existencia, muy buena atencion, lo unico malo es que es algo lenta, tanto para surtir como para cobrar, cuenta con estacion contra el covid, con termometro y despachador de Gel antibacterial.
Good variety of products in stock, very good service, the only bad thing is that it is somewhat slow, both to stock and to collect, it has a station against covid, with a thermometer and an antibacterial gel dispenser.
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