Sultanes Store - 64290 Monterrey

I went in the first place, nobody approached you, men's sizes are super high and you can't see what it is, apart from the person you don't come close to see what they need. Also to put the name and number to my camisole. The person who was there commented that he was out of service, that he did not know when and only in that place they did it. Terrible service and that will cause lost sales.

Expensive and little variety. However the quality is fine. But one question, why can't you go with sodas or liquids ???. I am almost sure that it is the only store in all mty that does that ..... I challenge someone to tell me otherwise. I liked it better when the soup kitchen was administered by Pepe Maiz. There was more variety and it was accessible. Or not?

Bad service cannot be that they cannot make a change in size of a purchase from a previous day.

There is not much variety of sizes. We arrived at 6 and as they close at 7 the employees seemed to want to go. I think they treated us a little rude They couldn't give us information about a player's number and when it came time to ask questions they responded patronizingly.

Today my nephew asked for a specific cap and the clerk informed him that his size was not available, so he bought another style, when we left we saw that there is another store 20 meters away, we went in and there was the cap, he asked the clerk if she could make a change since it was the cap that we originally wanted and she mentioned that there were no changes or refunds, that is, 5 minutes passed and she was mentioned about the information provided and said, no, she sent us with the "manager" or "manager" named Jorge and it was the same song, what if the inventory, what if the codes, what if the system, lousy sales policies and customer satisfaction, no money back was requested, only exchange of a product that They mentioned that they did not have it, but if they had it in the store 20 meters away, it is worth mentioning that we are only on vacation and we live 20 hours from Monterrey, the truth is, it is the first place that I have heard of that policy in my entire life. And indeed the receipt says no exchanges or refunds, so if you already paid you're screwed, it's better to be sure you want the product and it fits you well, first time in my life that something like this happens, I understand if it's been a week or a month, but 5 minutes! Terrible sales strategy.

The stadium is very beautiful, the truth is, I had never entered it, I recommend it to friends