Sun Palace® All Inclusive - Couples Only Resort - 77500 Cancún

Nice, smaller, all inclusive for adults only. Mentioned 20th anniversary and the staff provided some nice treats including champagne and rose petals. The rooms are comfortable with large hot tubs and balconies with ocean and pool views. Staff is friendly and helpful throughout. Food is decent and there are several options for each meal for the week; however, small portions and flavor is lacking for taste. Planners are available to book transportation and excursion experiences as needed. Some entertainment also in the evenings, but I would label it as a little underwhelming at best. The beach is cleaned every morning and there is a roped area that is monitored by a lifeguard. Red flags except for the monitored area - clear water and safe enough swimming. Games provided and drink/snack service on the beach which was excellent. I would consider this property again for the cost, convenience, and options.

This place was AMAZING! The hotel was very clean, the staff was friendly and inviting, and the views were great! Erik was the concierge and we wanted to upgrade our room to a suite and he suggested a room with the PERFECT view. Jose was the bartender at the pool area and he was super nice and made the drinks really well. I think the staff made my stay so much better. Service was a 10/10. 5 star hotel. Beach front access. Great restaurant choices. Everything was amazing! My boyfriend and I plan on coming here every year for our anniversary ?

Lovely place and very friendly service. Was here for a wedding and they really took care of their guests. Service on the beach can sometimes be slow but overall it was good. Would be great if there were more entertainment options outside of the lobby bar. Also some of the bartenders don't know how to make some drinks or they don't follow some directions (like requests for no ice). Some of the food can be extremely salty! That being said, the coffee shop has really great cold brew and sweets and the Thai restaurant is probably the best option out of all the restaurants! Love the bar included inside of the rooms and also love the access to room service available after hours. If you need food at 4AM, they got it! Overall, great option for couples looking to just relax and stay in one place without desire on venturing out... however if you're looking for more entertainment outside of just eating, being by the pool or hanging on the beach, you may want to visit some of the other resorts on the strip.

We started our honeymoon adventure with a few nights at this all-inclusive. Staff is friendly, and the room was awesome with a great view of the ocean. Upon arrival they greet you at the counter with smiles and juice. There's beach access, and multiple pools with tons of amenities. Food isn't bad, but it's not the best. The only issue we had was at one of their 'restaurants', but that was honestly just a worker having a bad day attempting to pass those bad vibes onto us. Definitely worth spending a few days.

The service is outstanding. The rooms are clean, the food is wonderful. For an all inclusive resort they go above and beyond to take care of you. Honestly my wife and I wanted to be able to relax and this place is doing it. Our stress level dropped from a 9 to a 1 by simply getting an excellent night sleep, excellent room service, and the getting to enjoy the beach or lounge in the pools.

Our stay at Sun Palace was phenomenal. We felt SO welcomed right from the start, the resort is gorgeous, and staff are attentive, kind, and aim to go above and beyond. We looked forward to seeing Raul’s friendly face at the front desk each day, and Daniel our beach waiter! Sun Palace left no stone unturned in the way of comfort, and we just had the greatest time! We had the pleasure of seeing the Caribbean show the first night of our stay, and we were so impressed at the talent and energy of the performers! We are already talking about when we can return.

Best resort I've ever stayed at. Loved being at an adults only resort, been to other palace resorts but this doesn't compare! Sun palace did such a great job of making us feel like we were at home on our honeymoon. The food was amazing, but wish there were more room service options. Enrique down at the beach did an amazing job of getting drinks and food for us every day. Pedro from entertainment was so fun and made every event fun. Thank you palace resorts for an amazing stay!

What a great getaway. The service is fantastic, and it's nice to have a vacation that isn't crowded with children and lots of partying co-eds. The resort isn't huge, with "just" 4 restaurants, but the beach and pools were fabulous. The restaurants were really good, by the way. We never had a bad meal, and I would say that they were definitely above average, but not mind blowing. The cocktails were average - generally a bit too sweet, with a few exceptions. The house wine was really decent, so it was a good alternative if you just want to have a glass instead of a cocktail. You can always upgrade your wine if you prefer, but we didn't see the need.