Super Q T315 - 37547 León

Terrible service...

Regular service, good coffee flavor, good promotions.

The food is spoiled, the deal is lousy

Terrible service they do not give you a ticket to invoice my chetos and they nail the fair

One of the best in convenience stores, very friendly in attention

I was a frequent customer of Super Q until yesterday, Thursday, March 20 !!! I had a bad experience, since the young manager of the box (Fabian) for no reason, was very rude. I made some purchases and before paying I asked him to please divide it into 2 payments, one in cash and one with a card, for which he refused and told me that this could not be done since he had already passed all the products . He was angry because he had marked a product in my account that I did not want and he wanted me to pay because, according to this, the account could not be canceled. when I explained that I was only going to pay what I was going to take. He told me that he had to pay everything and he was not going to cancel it because it couldn't be done until the supervisor arrived. Once I leave, I cancel the account and charge the person who was in line. I miss that attitude since I always buy in that store and locate the workers of both shifts and they are always cool, but yesterday, aside from being rude, he mentioned to me that if he wanted to go to another store and as soon as I left there, I saw how he canceled my account to immediately serve another client. It is unfortunate, especially when you are respectful of people and they abuse the power that their position gives them. Any clarification on the part of the managers I am willing to explain the situation in detail since it is not fair that the workers make your clients leave because of such attitudes or having bad times !!!

Sometimes payments are not accepted due to system failures

It is well stocked. Nothing special. Although the attention of the young man who was there today was impolite, it is seen that he suffers working there, he does not respond to greetings, nor does he respond to thanks, people come in and say good night and he nothing, this is today December 23 in the afternoon. In these times customer service in the small details is very important. (Although it's really just basic education and good manners)