Suspiros Suc El Sol - 76134 Santiago de Querétaro

3.9/5 based on 8 reviews

Contact Suspiros Suc El Sol

Address :

76134, Av. Revolución No. 81-Int 2G, El Sol, 76134 Santiago de Querétaro, Qro., Mexico

Phone : 📞 +8
Website : https://www.suspirospastelerias.com/us/en/tienda/sucursales
Categories :
City : Qro.

76134, Av. Revolución No. 81-Int 2G, El Sol, 76134 Santiago de Querétaro, Qro., Mexico
S
Sum ch on Google

Riquísimos los pasteles ??? Snickers el preferido ?
Delicious cakes ??? Snickers the favorite ?
S
Sandra vb on Google

Me encantan los pasteles de aquí, pero desgraciadamente deje de ir por su pésima atención... Siempre los empleados con Mal carácter para atender
I love the cakes here, but unfortunately I stopped going because of their terrible attention ... Always the employees with a bad character to attend
L
Lourdes Ugalde on Google

Delicioso el pastel de fresa! Recomendable!
Delicious strawberry cake! Recommendable!
A
Alberto on Google

Pésima atención y sabor. Fue una estafa comprar ahí, ingredientes de pésima calidad. Tratamos de dar feedback directamente y ni siquiera nos respondieron. Seguramente toda la cadena es así de mala.
Terrible attention and taste. It was a scam to buy poor quality ingredients there. We tried to give feedback directly and they didn't even respond to us. Surely the whole chain is that bad.
M
Maria Ivonne del Castillo Correa on Google

Ya cambiaron los ingredientes, antes eran buenos, el pastel crunch estaba muy rico por que el chocolate era rígido y sabía realmente a crunch, lo cambiaron por uno suave sin sabor, lo mismo pasó con otros pasteles ☹️
They already changed the ingredients, before they were good, the crunch cake was very rich because the chocolate was rigid and it really tasted like crunch, they changed it for a smooth one without flavor, the same happened with other cakes ☹️
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Gabriela Cabello on Google

Compré un pastel de tres leches y no tiene nada de leche ? parece esponja. Estoy muy desepcionada, esperé mucho tiempo para comprar un pastel y esté siempre había sido mi favorito porque tenía tanta leche que se escurría y ahora ni parece de 3 leches ???
I bought a tres leches cake and it doesn't have any milk on it ? it looks like a sponge. I am very disappointed, I waited a long time to buy a cake and this had always been my favorite because it had so much milk that it was draining and now it does not seem like 3 milks ???
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Uriel Reyes on Google

Me quede muy decepcionado, pedi un pastel con anticipacion y quise posponerlo 2 dias antes de la fecha de entrega por enfermedad de covid, el pastel era con decoración para la fiesta infantil de mi hijo y me comentaron que ya no se podia ni posponer ni cancelar por que los pasteles se preparan con 72 horas de anticipacion, imaginense, uno piensa que compra un pastel fresco y resulta que ya tiene 3 dias, ademas les comente que el pastel era para 20 personas, que comprendieran que era causa de fuerza mayor, pero no quisieron, pedi hablar con el gerente y no me quiso ni aceptar una llamada, que poca empatia demostraron, ahora 3 dias despues de que recogi el pastel me queda mas de medio pastel en el refri. Suspiros, dense cuenta que ustedes no venden pasteles, ustedes venden experiencias, y en este caso nos hicieron pasar un amargo momento pues ahora hay que gastar otros 750 pesos en otro pastel, la verdad no estan nada economicos como para que se pongan en ese plan. El sabor de sus pasteles normalmente es muy bueno pero no recomendaria nada!!! comprar en esta tienda por las pocas atenciones que se dan.
I was very disappointed, I ordered a cake in advance and wanted to postpone it 2 days before the delivery date due to covid disease, the cake was decorated for my son's children's party and they told me that it could no longer be postponed or canceled because the cakes are prepared 72 hours in advance, imagine, one thinks that you buy a fresh cake and it turns out that it is already 3 days old, I also told them that the cake was for 20 people, that they understood that it was a cause of force majeure, but They didn't want to, I asked to speak to the manager and he didn't even want to accept a call, what little empathy they showed, now 3 days after I picked up the cake I have more than half a cake left in the fridge. Sighs, realize that you do not sell cakes, you sell experiences, and in this case you made us go through a bitter moment because now we have to spend another 750 pesos on another cake, the truth is that they are not cheap enough to put themselves in that plan . The taste of their cakes is usually very good but I would not recommend anything!!! buy in this store for the few attentions that are given.
a
anyta Sandoval on Google

Tiene años que no compraba un pastel y quise darme un gusto recordando viejos tiempos.... Pero oh que desilusión, compre una rebanada de "carajillo" pero no sabe a ningún carajillo, el pan aguado, sin sabor,sabia a agua con azúcar, empalagoso con ganas. Si quiere un punto de comparación, por el Precio se compran uno de antares quizá de la mitad del tamaño pero eso si delicioso, también he comprado de aurrera y lo que sea de cada quien por el precio y el sabor son superiores. No se si sea la sucursal pero la atención a clientes da que desear y la calidad de los productos, me dejaron sin ganas de volver.
I haven't bought a cake for years and I wanted to indulge myself remembering old times .... But oh what a disappointment, I bought a slice of "carajillo" but it doesn't taste like any carajillo, watered down bread, tasteless, it tasted like water with sugar , cloying with desire. If you want a point of comparison, for the price you can buy an antares maybe half the size but that is delicious, I have also bought aurrera and whatever is from each one for the price and the taste they are superior. I do not know if it is the branch but the customer service gives to be desired and the quality of the products, they left me without wanting to return.

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