Suzuki Motos Coacalco - 55714 San Francisco Coacalco

Excellent service and attention. 100% recommendable

I bought a motorcycle and I was not very pleased with the attention received. However, the Manager Rodolfo intervened (ask with him), and I have received the best treatment and follow-up. I did not think to return but because of that subject, the truth is that it is worth continuing to be a customer of the branch.

The place was good, the seller who touched me very badly, it seemed that he did not want to attend to me that I was going to ask for a gift or that he was in bad shape; As we passed the interview and attention, his mood improved but with that treatment the truth is that he did not want to return

Excellent to have an agency so close to my house to request spare parts.

Excellent service in the parts area, excellent attention, very friendly and attentive. I cannot describe in general why I only focus and deal in the area of ​​said agency.

I DO NOT LIKE THAT WHEN PERFORMING A COMPLETE SERVICE IN THE CHANGE OF A SPARE PART (BALATAS) THEY CHARGE YOU AN EXTRA CHARGE WHEN CHANGING THEM EVEN IF YOU BUY THEM THERE, (TAKING INTO ACCOUNT THAT THE COMPLETE SERVICES ARE HIGH COSTS) IN MY EXPERIENCE THEY ONLY CHARGE YOU THE REPAIR.

Terrible service in the sales area, I requested a quote with the seller Omar Martinez via WhatsApp and it took more than 5 days, he told me that they did not have a quote, I had to go personally to the agency that there is nothing close by and bad luck for me he was the only one there to attend to me and he was super despotic he didn't invite me to take a seat he left me standing waiting for me to do the quote he just gave me the sheet and he didn't explain anything about the credit his way of attending was very curt and very reluctant and most importantly, he didn't explain anything to me about the motorcycle and he didn't even show it to me and Ai had one in the showroom. For me it was a very bad experience.

I bought my motorcycle more than 10 months ago, my experience in general has been fair. In the purchase the seller was very accessible, good treatment and attention (procedures and paperwork in general all good); The problem was the after sales, to start the delivery went to the races and everything quickly (I did not have time to check it well) they almost ran me, then the bike was not ready (brakes not calibrated, loose mirrors, some screws too, clutch did not cut well); I had to go back to have that done another day. In the first service they could not solve a detail of the motorcycle (the battery and its entire system is 6v, that is, it does not retain much charge and over time the entire electrical system stops working) because according to it is a "defect" of fabric. For the second service, the truth was I was hesitant to go but for convenience I took her to my home and I was surprised that they changed administration or something like that and the truth was they improved a lot since now they could solve that "manufacturing defect" for me. They offered fair prices and left me the bike better than when I took it out, I hope they continue like this since at the beginning it was a very bad experience.