Syma Santa Catarina - 66362 Santa Catarina

Poor cleaning service, they are based more on speed than quality, I do not recommend it if you are looking for a good car wash, in the interiors they only wipe over them, and to finish the windows they leave them clothy.

Fast and mediocre cleaning. They are so concerned with finishing the wash quickly that they leave the cars full of stains and grime in visible corners. I acquired the most complete package and the interior was left full of lint, the windows stained, the windows and the exterior. When I expressed my disagreement to the employee, he only limited himself to wiping quickly, wanting to let the next car pass.

Bad service, the towels they use are very battered and dirty more than they can clean. Without a doubt, you will have to give him the details and another pass at your home because they definitely never finish the job well.

Good service. Only I ordered the Ultra package with Vacuum and for $100 plus the express waxing, but what I didn't like was that the guy who was going to wax it didn't wait for them to finish cleaning and drying the car well. Later, while he was in line, he began to pour wax on her and handed her the little machine with which they wax. The other kids only cleaned the windows, washed the rugs and vacuumed. The truth is that my car did not turn out well, it was opaque and it did not seem that it had been "WAXED" ??? and well, it even bothered me to have paid so much to be left like that

The organization of the place was very bad, they had too much influx and two cars passed faster than me, I discussed it with the manager and he told me that I could not tell the car that I was going first, that it wait for me in line, unless I It would be considered correct to tell a person that if he could go back a little so that I could move forward since I was first in line, I told him that this was his job and he replied that I did not have to tell him how to do his job and he walked away very upset . I believe that we should never lose the line of respect with customers, it bothered me a lot that they did not give me my turn and even more the arrogance of the manager when responding. I want to recognize one of the guys who washes the cars, he was much kinder, he approached apologizing and commenting that there were more people attending the line where I was to try to finish faster. The truth is that if I make the comment through this medium because I do not return to this car wash, there are several in the area and it is very sad that people like this are in charge of customer service, I think that if the business were their own, they would take better care of the customers and the reputation of the place. I hope that the owners take it into account and put people with this type of characteristics in front, so that their business grows and is recommended by Word of Mouth.