TALLER BCC BAIGTS COLLISION CENTER - 64430 Monterrey

Bad customer service, they are on a date and it is not, they give you long, meaningless excuses and leave you hanging on the phone for more than 10 minutes. There is no complaint about the work on the car, it is the best, but the customer service made to lose the rest.

There are good comments, my car received a crash while standing outside the house which turned on several sensors that it did not have, waiting for them to provide a good repair and I am waiting for your 48hrs of evaluation to provide delivery time.

You have to be careful with the accessories that remain in the car, since my rugs were used outside the vehicle, which I received without realizing that they broke them since they are tray rugs. Their work is excellent, they should only improve their delivery times; They brought me more than a week with "Tomorrow without fail", otherwise, highly recommended.

I would not put any stars if you could. The service was terrible, the attention was terrible, they never knew how to give a delivery date and when finally after talking many times the car is delivered it has a lot of aesthetic details, terrible painting work, they had to paint it 3 times and it never looked good. they gave it to me with dashboard lights on and their response was "you can check it in autozone". They never solved anything and although the payment was made without any problem the attention continued to be terrible. to answer the phone more than 30 min. It was better to go in person so they could attend. they give false names of workers so that when they call they tell you that they do not exist or say that they are on vacation. the person that according to me attended to me in the 2 months that the car was in the talles 2 MONTHS !! I never met her and I was always looked after by another person the attention of the workers is terrible, they have a lot of backlogs .. IN GENERAL, EVERYTHING IS POSSIBLE NOT TO TAKE YOUR VEHICLES TO THIS ESTABLISHMENT.

Terrible service, they worked very badly on the paint on my car, they were returned again and again to modify and they kept delivering everything badly done.

Bad customer service, the lady at the reception with very bad attitude and very rude, we brought the car with an order from the insurer but we took advantage of doing another job in a particular way and not even for that reason they could give us good attention; they make you wait a lot for everything to wait more than 2 hours to value the car and in the delivery again they made us wait for more than an hour. Do not bring your cars here.

At first everything was fine, but they left the car incomplete and finished it after 5 months. They gave us long runs, in the end they finished the car, why we spoke directly to the insurance company.

Very bad service They do not meet delivery deadlines. They slander customers. They never answer the phone. They do terrible jobs. They told Qualitas that I damaged the car on purpose and the insurer no longer wanted to take responsibility. I DO NOT RECOMMEND THEM IN ABSOLUTE. So they left my car ... a VERY chambón job.