TECSA Contact Center - 76150 Santiago de Querétaro

There is always job offer and internal growth, although they become quite restrictive in various aspects such as distractions and give higher priority to customer satisfaction than staff, but not by much in reality

I was working at tecsa for 8 months From my 3rd day I did extra time the only good thing about this place is the atmosphere It is usually stressful the malloria resigns after the month or before but it is usually a good temporary work place

Excellent workplace, good for its facilities and very nice staff.

Those who publish good things about the place are commanders there (conflict of interest), look at the publications. Everyone who worked there gives bad reviews. Terrible work environment. The settlement takes time. And they don't respect breaks. They force you to stay overtime. It is a TELCEL call center in case you want to claim it is the place.

Good company to work for, good atmosphere and flexible hours.

Very bad experience working here. For starters, they make you sign 2 contracts at the start, I guess they do this as a way to avoid taxes while you invoice with them. The working hours are from 9 to 10 hours, with "one hour of rest", which will subtract minutes for everything, you can set a timer and take 5 minutes of rest, but for them you have 40 minutes and they no longer let you take more and when you ask them for an explanation or to check things out they ignore you or give you incompetent answers such as teasing or sarcastic comments. They steal sales from you to give to other employees. They manipulate you. Just today a friend unfortunately had to commit suicide during the call, and instead of giving him psychological support or even asking him how he was doing, his supervisor (Luz Montané) and the entire leadership began to make jokes about the issue. And besides everything they tried to see his face telling him that it was a montage because according to they called him again and he answered, but as he had already written, when one asks for evidence, explanations or something like that, they do not know how and they respond by going off on a tangent. Supervisors pick them foolishly and don't even train them to deal with employees because while working there I was faced with: Passive threats. Teasing. Comments denigrating people who studied a career. And else

It is a telephone company