Telcel Parque Tezontle - Iztapalapa

I like to go to this store good service a little slow but good.

Actually, the service you are going for is fine, the problem is at the entrance since as they only allow one person to enter it becomes a madness when waiting since when you go with someone and seek their opinion they have to be entering and leaving and that makes UE People accumulate, another bad point is that when only one person is allowed in and two or more people who come together but are going to enter for different reasons, it was one of the cases in my family that each of us had problems with our cell phones and lines Well, they didn't let us in. That until one left another entered and that makes the flow of people very slow apart from the fact that the first person was left waiting 30 minutes without passing it because the technicians were not there and we had to return two hours later

Definitely one of the service centers with the worst service, in general it is rare to find people from Telcel who care about the service

Terrible service, I went to buy a computer and the branch staff was playing on their cell phones And at no time did he pay attention to me Then I asked to recover my line and they told me that I could only recover it if I contracted a plan, otherwise not

It's four months old and they haven't returned the value of my canceled purchase for $14,500 pesos. Someone from there likes tranza

Terrible attention from the employees of windows 30 or 31, I went to carry out a procedure to recover the line due to theft, and when trying to generate the process the employee who began to attend me tells me that the data I wrote down does not match a sheet, data that they tell me are the amounts I pay month by month and the date of renewal of the plan, which in the amount of payment has been varied since I pay between 400 to 600 pesos depending on the use of my data, as soon as I had a line renewal with it for a few years, but at the time of renewing it they made me cancel it, then register it, later a third executive told me that they didn't have to cancel it, that only renewal was done, honestly, I don't know how that turned out process, what I do know is that month after month they charge me and I pay them. The only thing I asked of the 3 people who attended me, including the boss, was how I could obtain the payments that I have made or that I processed or with whom I could verify it, which was only limited to saying that the owner must know them, a server is the owner and I do not know of these data as any other person may be going through the same situation. Well, I explained to the "boss" that I want to exercise my right to the ARCO law, to which she replied that the company cannot give me any information. I totally deny the option of exercising my ARCOS rights to which I decided to record it to have evidence of what was mentioned to me and this person fled without showing his face and without giving a solution to the problem that in itself is already exhausting after suffering a Stole.

Fatal! They do not respect the hygiene measures for contingency! Healthy distance? It is saturated with people even when its sign where maximum capacity 45 ... More? The attention from the access is terrible, rude and arrogant. But it is not the site ... it is the company in general terms!

I came a month ago, they called my plan renewed, now I come after months and they want to charge me for insurance because I didn't renew on time. Telcel with plans is a big garbage! More expensive cell phones and phantom annuities.