Telmex - 98000 Zacatecas

They don't give me solutions no matter how much I talk, they just give me long

It is a service with many flaws, it is structured to steal from clients that Mr. Carlos Slim makes rich with our money, it hurts that he does it by stealing through services that are not received but that are charged and even when the Reports orrespondientes does not solve the problem, but with "Claro Video" that even when it is not used and is free, they still charge it, my phone is cut off because I do not pay for services that I did not receive, only the one that I do receive and that's why I They take it away, thank you Mr. Carlos Slim, keep getting richer by robbing the Mexican, you are a thief or show me the opposite, you will tell me that they are your employees but they do not act without your orders, I do not agree with your robberies, I think If I saw this report, I would not give it importance, since it is one of many, what does it matter, right? SINCERELY: Zacatecas, Zac August 11, 2018 Alfredo Jimenez Hernandez

Quick procedures in safe space

In this quarantine the service is very bad the computer does not have the appropriate options because only the programming with the account is not enough to be able to attend and give the billing consultation service, it is not available I already have a month to pay my I receive and I do not have. The line to make calls also my low speed internet is incredible that even with this contingency and this type of problems happen and despite the fact that you are paying your receipt you do not get any benefit for making the effort to continue paying the service despite the little work that There is no support from the telmex campaign or any benefit, not to mention that I do not receive the megabytes that I am paying and they are punctual when it comes to collecting the receipt, it is unfair, since the phone has been working for more than 20 years

It is only cashier for the payment of the service, it is no longer the office or store for payment or clarifications, easy use of the cashier.

Actually it forced me to qualify, someone please know of an office in telmex that attends now in person in quarantine, they made me an installation that does not give me internet, they installed the wrong modem, the interney has never arrived nor will it arrive because I have the modem Wrong, and thanks to an operator we discovered the problem, the technicians are not responsible and it turns out that according to their service if I have internet, I have never had so many problems and irresponsibility, I have eight days of problems