Telmex Atención a clientes - 72000 Puebla
3.5/5
★
based on 8 reviews
Contact Telmex Atención a clientes
| Address : | Av. de la Reforma 329, Centro histórico de Puebla, 72000 Puebla, Pue., Mexico |
| Phone : | 📞 +8 |
| Website : | https://telmex.com/%3Fy_source%3D1_MjM2Njg4NDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
| Categories : | |
| City : | Pue. |
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Ro Muñoz on Google
★ ★ ★ ★ ★ 15 días sin Internet. Muy mal su soporte técnico. Voy dar de baja mi servicio.
 15 days without Internet. Very bad their technical support. I'm going to cancel my service.
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estrella on Google
★ ★ ★ ★ ★ Pésimo lugar el guardia muy prepotente llevaba a una persona de la tercera edad me empezó a insultar solo porque no se formo y le dije pues no puede estar parada es de la tercera edad y se puso más prepotente y solo se estaba burlando pésimo servicio los de la caja ni se diga.ese mismo día iba a córtalo..
Terrible place the very arrogant guard took an elderly person he began to insult me just because he did not form and I told him well he cannot stand he is elderly and he became more arrogant and he was only making fun of the terrible service of those of The box is not even said. That same day I was going to cut it..
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BANELLY HA on Google
★ ★ ★ ★ ★ Me hicieron un cargo adicional a mi Recibo, el cual no tengo, y he estado llamando para aclarar esa situacion pero no le dan solucion... Necesito ayuda
They made an additional charge to my Receipt, which I do not have, and I have been calling to clarify that situation but they do not give a solution... I need help
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Victor Castañón Zitlalpopoca on Google
★ ★ ★ ★ ★ La atención fue rápida y muy amable
The attention was fast and very friendly
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Sandra Flores on Google
★ ★ ★ ★ ★ Excelente atención y muy rápido
Excellent attention and very fast
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Alets Hernandez on Google
★ ★ ★ ★ ★ Falta más capacitación al personal,en la parte de atención al cliente y en otras áreas por lo que pude ver en el tiempo que estuve en oficinas de reforma, lastima era buena empresa
More training is needed for the staff, in the customer service part and in other areas, from what I could see during the time I was in the reform offices, it was a shame it was a good company
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Ivette Rivera on Google
★ ★ ★ ★ ★ Pésimo servicio al cliente, no contraten con telmex, de haber sabido que eran así y que no te brindan solución para nada, no contrataba. soy nuevo cliente y de 10 días que tiene mi contrato solo he tenido 1 día internet. me dan largas y largas, además de que mienten dicen que levantan reporte de urgencia y te dan un numero y resuelta que ese numero no existe cuando hablas con otro asesor o supervisor, solo mienten y te juran que van al día siguiente para que no les canceles y así te traen el tiempo que se les de la gana.
Terrible customer service, do not contract with telmex, if I had known that they were like that and that they do not provide you with a solution at all, I would not contract. I am a new client and after 10 days that I have my contract I have only had 1 day internet. They give me long and long, in addition to lying they say that they raise an emergency report and they give you a number and it is resolved that that number does not exist when you speak with another advisor or supervisor, they only lie and swear that they will go the next day so that they do not cancel and so they bring you the time they want.
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Ramiro Rodriguez on Google
★ ★ ★ ★ ★ Ok
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