Telmex - Cerro Azul - 92517 Veracruz

3.8/5 based on 8 reviews

Contact Telmex - Cerro Azul


Ignacio Allende S/N, Valle Verde, 92517 Veracruz, Ver., Mexico
c
conejito de pradera :3 on Google

Buen trato amabilidad rapidez y solución
Good treatment, kindness, speed and solution
A
Alfonso Enrique Hernández Hernández on Google

Al menos a mi y a mi esposa nos atienden excelente y rápido siempre me resuelven los problemas. Excelente atención
At least me and my wife attend us excellent and fast, they always solve my problems. Excellent attention
H
Hector Flores García on Google

El servicio que da de internet es bastante pobre. Pierde la conexión continuamente.. y la conexión oscila de 2mb a 5mb. Muy, muy pobre.
The internet service it gives is quite poor. Loses connection continuously .. and the connection ranges from 2mb to 5mb. Very, very poor.
C
Canon207 on Google

El personal es atento, el internet es malo.
The staff is attentive, the internet is bad.
i
isai galindo on Google

Muy amables solo que el horario es de 8:00 AM a 2:00pm
Very friendly only that the hours are from 8:00 AM to 2:00 PM
F
Francisco Colunga on Google

Cambió mucho el servicio de atención al cliente (para bien). Lástima que no puedo decir lo mismo de la calidad en los servicios de internet... Tuve que cancelar el servicio: que "en 7 días me atendían el fallo en mi servicio en el internet..." pasaron 15 y nunca vinieron; decian que el paquete era de "hasta 20 megas..." abrón! A duras penas logran dar 3 megas... Alardean que tienen fibra óptica para dar mejor servicio, siiii... se ve bien bonita la fibra óptica por la calle, lastima que la casa llegué sólo con cable telefónico vía conexión ADSL y no directo x fibra... Le sigo???!
Customer service changed a lot (for the better). Too bad I can't say the same about the quality of internet services ... I had to cancel the service: that "in 7 days they attended to the failure in my internet service ..." 15 passed and they never came; They said that the package was "up to 20 megabytes ..." Apron! They barely manage to give 3 megabytes ... They boast that they have fiber optics to provide better service, yeah ... the fiber optics on the street looks very nice, it hurts that the house I arrived only with telephone cable via ADSL connection and not direct x fiber ... I follow him ???!
E
Eva Santos on Google

Pesimo servicio ise contratacion el 1 de Septiembre 2021 y aun es fecha que no instalan Nada mas reagendan y reagendan
Terrible service is hired on September 1, 2021 and it is still the date that they do not install Nothing else they re-book and re-book
A
Adolfo Torres on Google

Pésimo servicio, me duele decirlo. Llevo 8 meses si línea, pero eso sí, te cobran puntuales. Que tristeza!
Terrible service, it pains me to say it. I've been without a line for 8 months, but yes, they charge you on time. How sad!

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