Telmex - 36300 San Francisco del Rincón

It is the only office with three people at the cash desk and only one ATM for three municipalities ... I find it insufficient .. the service, although good, is very slow

Bad service by the security guard because he told me that they would attend to me and when it was 2 pm after waiting 40 minutes, he came out to tell me that they would no longer attend to me since I was the only person left ...

I want to make public the very bad experience that I had in the last year with this communication company. My TELMEX line began to give problems very frequently, practically every 2 or 3 months I was left without service for 2-3 or even 5 days when the weekends were crossed. The visit of the technicians who were in charge was totally useless because honestly the Manager told me that the cables were very old and had to be changed, unfortunately I do not know if it was the inefficiency of said technicians or the little desire to give a good service to the entire company in In general, the truth is that it is not worth that said company never forgive the payment because they immediately cut the service when the clients do not pay but the clients DO have to endure whole days without receiving the service and not only once but time after time for almost a year. than POCAAAA. ethics, they don't believe. Too bad of national companies that we have.

Most of the time your ATM is never used to pay for the internet.

I don't know if I've been lucky, I read a lot of complaints. More on the occasions that I have visited they have attended to me with agility, the attentive and respectful guard. The executive who served me gave me good service, and was the same both times. And cashiers alike. On both visits I received good service.

They are very slow when it comes to making a change of address or other procedure that of course not all the time is like that but now it is the luck that you have