Telmex - 62900 Jojutla de Juárez

3.5/5 based on 8 reviews

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Francisco Leyva 143, Centro, 62900 Jojutla de Juárez, Mor., Mexico
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Lic. Jorge Villegas Martinez on Google

El estacionamiento es un terreno baldío, si vas cómodo no hay problema, pero si llevas zapatos sales sucio, la atención es buena, no sé si sea cuestión de la empresa, di de baja mi servicio y todo estuvo bien, pero en la zona de registro me dieron un oficio según explicando que ya no tengo relación alguna con la empresa, pero me marcan diciendo que tengo una deuda y que a la brevedad pase a pagar, di la información que ya no tengo relación alguna con la empresa y me dijeron que pase a pagar, pésimo servicio en ese sentido.
The parking lot is a vacant lot, if you are comfortable there is no problem, but if you wear shoes you are dirty, the attention is good, I do not know if it is a matter of the company, I canceled my service and everything was fine, but in the area of I was given a record according to explaining that I no longer have any relationship with the company, but they mark me saying that I have a debt and that I will pay soon, I gave the information that I no longer have any relationship with the company and they told me that go to pay, lousy service in that sense.
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Martín Ayala on Google

Pésimo servicio, alomejor te conviene cuando vives en pleno centro de Jojutla, pero no en las colonias aledañas, ya que sólo cuenta con fibra óptica en el centro, en lo demás sigue siendo cobre por lo que no te dan más de 5 Mb cuando ellos prometen arriba de 10. Aunado a esto, el servicio falla diariamente y, al menos en mi caso, tardan más de una semana en solucionarte el problema.
Terrible service, maybe it suits you when you live in the heart of Jojutla, but not in the surrounding neighborhoods, since it only has fiber optics in the center, otherwise it is still copper so they do not give you more than 5 Mb when they promise above 10. In addition to this, the service fails daily and, at least in my case, it takes more than a week to solve the problem.
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Juan Carlos Barrera on Google

Buen servicio, ahora me dieron 100 megas sin pagar mas
Good service, now they gave me 100 megabytes without paying more
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Salvador González on Google

Pésimo servicio, su personal muy prepotente y de malas te atienden cuando se le junta la gente
Terrible service, its very arrogant staff and badly serve you when people come together
F
Fernando Mastache on Google

Servicio pésimo, internet peor, atención al cliente ni se diga, todo mal en Telmex, costos excesivos no acordé a lo que en verdad te están ofreciendo o vendiendo, 500$ mxn por 40 mb y al contratar solo te dan 20 mb argumentando que es por la zona y nunca te resuelven, pero eso sí, tienes que pagar en tiempo y forma, además de querer cancelar te cobran 2000$ mxn, asco de empresa.
Terrible service, worse internet, customer service not to mention, all bad in Telmex, excessive costs I did not agree to what they are really offering or selling, 500 $ mxn for 40 mb and when hiring they only give you 20 mb arguing that it is around the area and they never solve you, but yes, you have to pay in a timely manner, in addition to wanting to cancel they charge you $ 2000 mxn, disgusting company.
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Carlos Alberto Luna Figueroa on Google

Buen servicio en está agencia de Telmex su atención fue super rápida y muy amable el ejecutivo.
Good service in this Telmex agency, their attention was super fast and the executive was very friendly.
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Juan Reyes-Reyes on Google

Es una empresa que tiene la fortuna de tener el monopolio del servicio de internet y telefonía en Jojutla Morelos México, lo cual le permite definir de manera unilateral y libre de competencia, precios, servicios y calidad en el mantenimiento, de modo que se dan el lujo de definir " 5 días hábiles" como capacidad de respuesta ante un incidente de ausencia/intermitencia en el servicio, y ante una dilación superior, jamás bonifican o condonan una parte del cobro por la ausencia o intermitencia de dicho servicio.
It is a company that is fortunate to have a monopoly on internet and telephone service in Jojutla Morelos Mexico, which allows it to unilaterally and competitively define prices, services and maintenance quality, so that the luxury of defining "5 business days" as a response capacity in the event of an incident of absence/intermittency in the service, and in the event of a greater delay, they never discount or forgive part of the charge for the absence or intermittence of said service.
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Christi Neri on Google

Recently visited to make a few adjustments to an account, they were very helpful and I noticed they have a few kiosks for payments in the facility so the wait is reasonable.

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