Telmex - 54750 Cuautitlán Izcalli
3.5/5
★
based on 8 reviews
Contact Telmex
| Address : | Sultepec 4, Jardines del Alba 2, 54750 Cuautitlán Izcalli, Méx., Mexico |
| Phone : | 📞 +8 |
| Website : | https://telmex.com/%3Fy_source%3D1_MjM2Njg4MDAtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
| Categories : | |
| City : | Méx. |
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High Tech on Google
★ ★ ★ ★ ★ El peor servicio de telefonía y Internet en México. Cada vez que hacemos una queja nos cambian de modem y la conexión e Internet fallan constantemente.
6 veces se ha cambiado el modem y es un desastre cada vez peor.
 The worst telephone and Internet service in Mexico. Every time we make a complaint they change our modem and the connection and the Internet constantly fail.
6 times the modem has been changed and it is a worse and worse disaster.
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Paulina Carreón on Google
★ ★ ★ ★ ★ Como tal el personal, muy bien. El servicio es horrible. Llevo 8 meses con un servicio inútil. 3 Cambios de módem, cambio de lugar en casa para ver si ahora si funciona bn el internet. Que horror! Pesimo es hoy en día telmex. Me cambiaria de compañia pero mi colonia solo tiene convenio con telmex ?
As such the staff, very good. The service is horrible. I have been using useless service for 8 months. 3 Changes of modem, change of place at home to see if now the internet works well. How awful! Pesimo is today telmex. I would change companies but my neighborhood only has an agreement with telmex ?
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Gustavo Partida on Google
★ ★ ★ ★ ★ Con un espacio reducido y una atención y resolución de problemas del mismo tamaño está sucursal es de las peores experiencias siempre que me ha tocado visitarla, la atención del personal que trabaja allí lo hace de una manera tan indiferente y no es de hoy es de siempre, puntualmente el gerente que ahora dirige esta sucursal no tiene autoridad para tomar decisiones y sus competencias técnicas dejan mucho que decir... TELMEX me hizo el cobro de 14 meses de hbo (servicio que ko contrate) con cargo a mi tarjeta de crédito y resulta que cuando voy a reclamar solo pueden reembolsar 3 meses el resto te dicen que es parte de su política, en realidad que es una mala experiencia ir a perder el tiempo a este tipo de sucursales y si lo intentan vía telefónica tal vez corran con la misma suerte. Mi recomendación es que revisen cada mes a detalle su recibo por que es un hecho que hacen cargos extras y le apuestan a su sistema burocrático para que desistas de la queja... de todo lo publicado mantengo evidencia.
With a reduced space and attention and problem solving of the same size, this branch is one of the worst experiences whenever I have had to visit it, the attention of the staff that works there makes it so indifferent and it is not from today it is always The manager who now runs this branch does not have the authority to make decisions and his technical skills leave a lot to say ... TELMEX charged me for 14 months from hbo (service that I contracted) with a charge to my credit card and It turns out that when I go to claim they can only reimburse 3 months, the rest they tell you that it is part of their policy, actually it is a bad experience to go to waste time at these types of branches and if they try by phone they may run with the same luck. My recommendation is that you review your receipt every month in detail because it is a fact that they make extra charges and bet on their bureaucratic system so that you desist from the complaint ... I keep evidence of everything published.
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Alfredo Gloria on Google
★ ★ ★ ★ ★ El servicio fue muy bueno, no había mucha gente por lo que me atendieron rápido aunque hay personal reducido por la pandemia.
The service was very good, there weren't many people so I was served quickly, although there is a reduced staff due to the pandemic.
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Vicente Lara on Google
★ ★ ★ ★ ★ Instalación rápida, segura, limpia y personal educado, me pareció un buen lugar para aclarar mis dudas
Quick, safe, clean installation and polite staff, it seemed like a good place to clarify my doubts
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Alfonso Perez Mejìa on Google
★ ★ ★ ★ ★ He sido paciente al máximo con Telmex , pero hoy se termino.
1° NO se cambien a Telmex negocio por nada . Quedense en Google.
2° NO contraten Servicios . como Dish, HBO , etc con cargo a su recibo Telmex. Yo contrate Dish y tuve que cancelar. Dish dice que YA FACTURAN MI SERVICIO a Telmex , pero ellos siguen coibrabdo.
3° Si, lo hacen., verifiquen que los instaladores SEPAN que es loq eu van a hacer y que instalen lo correcto y en forma correcta , que no les dejen el un problema, por que para que lo corrijan , es un calvario.
Tienen un verdadero lio, ni la gerente es de ayuda. "Hable con Dish" cuando el problema es que Telemex sigue cobrando los servicios cancelados OJO .
NO telmex Negocio .- NO servicios con cargo a Telmex . CUIDADO
I have been patient to the maximum with Telmex, but today it is finished.
1st DO NOT switch to Telmex business for nothing. Stay on Google.
2nd DO NOT hire Services. like Dish, HBO, etc charged to your Telmex bill. I hired dish and had to cancel. Dish says that they ALREADY BILLED MY SERVICE to Telmex, but they are still charged.
3° Yes, they do. Verify that the installers KNOW what they are going to do and that they install the correct thing and in the correct way, that they do not leave them with a problem, because for them to correct it, it is an ordeal.
They have a real mess, not even the manager is helpful. "Talk to Dish" when the problem is that Telemex continues to charge for canceled services OJO .
NO telmex Business.- NO services charged to Telmex. WATCH OUT
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BIOHAZARD TM on Google
★ ★ ★ ★ ★ Cool
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manuel angel diaz alcantara on Google
★ ★ ★ ★ ★ Ok
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