Telmex Tlalpan - Ciudad de México

Good attention.

The service is good, but the bad thing is that you have to pay for parking the amount of 12.00 for 5 minutes, when before the ticket was stamped, I pay them with pleasure for the safety of my car, but the bad thing is the pavement of the square is neglecting very neglecting

They serve very well

Good attention from the staff, clean, spacious, they no longer give courtesies in the parking lot, the Telmex system is normally slow so it attends you very slowly

One would think that with so much progress in technology, these companies would be at the most automated, with fast and well-defined processes, however, I almost, almost had to demand that they change my address and the worst thing is that they did, but in the end there are no guarantees of coverage and due to a merely retrograde issue that is the change of area, they cannot efficiently attend to this type of request and their best recommendation is to cancel and hire again so that the new area does it because practically, they do not They like that people from the same company but from another area, come to ask them to serve a customer. They completely forget that they live from a service and that if there is no good customer service there will be no work. In the end I made my change, but what I didn't want happened, they canceled my service at the previous address and at my new address everything was like a new line, I lost all the payments that I had linked to my account and now I pay them separately, There are no guarantees that they will give you the same service that you had because there is not enough infrastructure for the clients, they came and installed my line and did not enable the internet, because it was not considered in my change, I waited 2 weeks to be able to have internet. In short, I was very lucky because there was fiber optics available and I didn't have to ask for the service more than 4 times because since they can't provide the service, they cancel the requests and you have to do the process again, my new neighbor 4 times asked for the service because they cancel your request so that the Telmex system does not report it as unfinished, my neighbor hired another company for this situation. TERRIBLE!!!

Normally you receive good attention, only that today there was no system and if they took me

It is the most beautiful Telmex Service Center and one of the largest in the country. The staff is the most prepared, they assist clients from all over the metropolitan area due to their level of specialization and are very skilled in difficult cases. ATMs 24x7 and parking costs 12 pesos.